topic Re: A question about the currently advertised in QC "28 dollar 2.5 gig data plan (35 dollar pla in Get Support

A question about the currently advertised in QC "28 dollar 2.5 gig data plan (35 dollar plan)"

Kate_mcc — Wed, 05 Jan 2022 21:07:12 GMT

Ok I have two questions as I have recommended to a good friend to change to public mobile with the "28 Dollar 2.5 gig plan".

1- how long will she get the rate of 28 which includes her $2 preauthorized payment plan?

2- if it ends after a specific time where can I find that info on the plans pages?

Thank you for taking the time to help me.

Kate

Re: A question about the currently advertised in QC "28 dollar 2.5 gig data plan (35 dollar pla

Triguy — Sat, 14 Nov 2020 16:21:20 GMT

They will continue to get $2 discount as long as they have autopay setup.

To redeem this offer:

Step #1. When activating your SIM online or in-store, choose the $35 plan.

Step #2. Your $5 monthly discount will automatically be applied to your account.

Step #3. Sign up for Autopay, and you’ll get an automatic $2 monthly discount.

This offer is subject to change without notice.

Re: A question about the currently advertised in QC "28 dollar 2.5 gig data plan (35 dollar pla

Dunkman — Sat, 14 Nov 2020 16:28:05 GMT

@Kate_mcc

The Quebec price is $5 off from the rest of Canada ($35 plan - $2 autopay). The autopay can be applied to every PM plan and there is no expiry date.

Re: A question about the currently advertised in QC "28 dollar 2.5 gig data plan (35 dollar pla

mimmo — Sat, 14 Nov 2020 16:29:00 GMT

Public has the right to increase any plan with a 30 day notice. that being said this rarley happens. (has only happened with legasy customers who had phone support, and PM was wanting to move everyone to online support model.

if there is no expiry on the plan discount you will probably keep it for a long time as long as you adhere to the terms of the QC specific offer

Re: A question about the currently advertised in QC "28 dollar 2.5 gig data plan (35 dollar pla

Jb456 — Sat, 14 Nov 2020 16:31:29 GMT

@Kate_mcc Don't forget to give your friend your referral code. Found top right of your account.

Your friend will get a $10 signup bonus credited within 72 hours of activation and you will get $1 off per 30 days as long as they're a customer.

ve toRe: A question about the currently advertised in QC "28 dollar 2.5 gig data plan (35 dollar pla

Kate_mcc — Sat, 14 Nov 2020 16:49:23 GMT

I have to say it is a pity this plan did not exist when I signed up!!

When Re: A question about the currently advertised in QC "28 dollar 2.5 gig data plan (35 dollar pla

Kate_mcc — Sat, 14 Nov 2020 16:55:18 GMT

When I go to "change my plan" it shows a 35 dollar plan, no mention of a 30 dollar price.This made me think it is only for new clients.

Re: When Re: A question about the currently advertised in QC "28 dollar 2.5 gig data plan (35 d

mimmo — Sat, 14 Nov 2020 18:31:38 GMT

@Kate_mcc the plan is available for new and existing customers. I am assuming you meet the QC residency requirements? (Not sure if it's Tel number, city, or province which selfserve checks...)

If the plan meets your needs I would future date a plan change, and see what happens. You need to select the 35$ plan, a $5 credit should show up eventually .

Also take screenshots of the plan the future dated plan etc... So if you don't get the credit you have a paper trail to contact mods...

Re: When Re: A question about the currently advertised in QC "28 dollar 2.5 gig data plan (35 d

Jb456 — Sat, 14 Nov 2020 18:44:04 GMT

@mimmo I think it may just be for new customers. I'm in Montreal with a 514 area code and I don't have it in my account.

Re: When Re: A question about the currently advertised in QC "28 dollar 2.5 gig data plan (35 d

mimmo — Sat, 14 Nov 2020 19:08:39 GMT

The Oracle's were given a heads up on this plan.

Below is an excerpt....

How to redeem this offer:

When activating the SIM online or in-store, customers must choose the $35 plan.
A $5 monthly discount will automatically be applied to the account.
Customers must sign up for AutoPay to receive the automatic $2 monthly discount

Please note that this plan is only available in Quebec, for both new activations and existing customers.

Re: When Re: A question about the currently advertised in QC "28 dollar 2.5 gig data plan (35 d

Jb456 — Sat, 14 Nov 2020 19:27:25 GMT

@mimmo your post before says new and existing. Think it's just for new as I don't see it in my account.

Re: When Re: A question about the currently advertised in QC "28 dollar 2.5 gig data plan (35 d

Kate_mcc — Sat, 14 Nov 2020 19:49:12 GMT

i Read it carefully but saw nothing about existing clients.

Re: When Re: A question about the currently advertised in QC "28 dollar 2.5 gig data plan (35 d

Kate_mcc — Sat, 14 Nov 2020 19:51:57 GMT

Thank you BUT did it happen to put when it ends? (I know. Never satisfied)!

Thank you again

Re: When Re: A question about the currently advertised in QC "28 dollar 2.5 gig data plan (35 d

mimmo — Sat, 14 Nov 2020 20:14:37 GMT

@Kate_mcc you will need to follow the competition in QC when their promos end so will this one most Lilley.

@Jb456 I copied and pasted from the announcement that was provided to the Oracle's. I can ask for clarification on Monday from reading what I pasted it says new and existing.

Re: When Re: A question about the currently advertised in QC "28 dollar 2.5 gig data plan (35 d

gpixel — Sat, 14 Nov 2020 21:22:55 GMT

I hope public mobile offers us 'plans on sale' this black Friday. covid-19's escalation in recent weeks, would help a lot of customers

$30/2.5gb

$35/5gb

$40/6.5gb

$45/8.5gb

$50/10gb

Re: A question about the currently advertised in QC "28 dollar 2.5 gig data plan (35 dollar pla

Michael6 — Sun, 15 Nov 2020 19:32:36 GMT

Hello,

I just wrote to the mods and received this response confirming that this plan does NOT apply to existing customers.

"Thanks for getting in contact with us, my name is Arturo and I´ll be assisting you today with your plan inquiry.

The promotion you´re mentioning is only for new activation, it does not apply to existing customers.

Hope this information is useful to you.

Arturo - Public Mobile Moderator"

ThankRe: A question about the currently advertised in QC "28 dollar 2.5 gig data plan (35 dollar pla

Kate_mcc — Sun, 15 Nov 2020 19:37:43 GMT

Thank you so much for checking. I am very disappointed that it does not apply to current customers. Makes me want to just buy a new sim card and rejoin lol. Just kidding, sort of.

It will still make my friend who is switching companies happy. BUT It would be nice if companies who make new customer offers spend a few minutes evaluating if those offers will make current customers feel less valued.

Kate

Re: ThankRe: A question about the currently advertised in QC "28 dollar 2.5 gig data plan (35 d

Jb456 — Sun, 15 Nov 2020 19:43:00 GMT

@Kate_mcc . If you haven't been with PM long (reward wise) you could technically consider activating again to get the plan.

You'd have to calculate the money to see if it is worth it or not.

Port your number over to another company like Lucky. (That would cost a Lucky sim and lowest lucky plan) then get a new PM sim and signup again. Use a referral code for a $10 signup bonus.

Port your number from Lucky back to your new PM account for the new price.

Re: ThankRe: A question about the currently advertised in QC "28 dollar 2.5 gig data plan (35 d

Michael6 — Sun, 15 Nov 2020 19:44:30 GMT

I would have upgraded my plan as well but I guess public mobile doesn't want my extra 5$ every month lol

Re: ThankRe: A question about the currently advertised in QC "28 dollar 2.5 gig data plan (35 d

hairbag1 — Sun, 15 Nov 2020 19:51:49 GMT

@Kate_mcc wrote:

It will still make my friend who is switching companies happy. BUT It would be nice if companies who make new customer offers spend a few minutes evaluating if those offers will make current customers feel less valued.
Kate

The longer you stay with PM, you'll likely find PM values it's existing customers more than you think right now. Here's an example...the red checks are just a list of the freebies I've rec'd over the last couple of years. Doesn't include "Refer-a-Freind" rewards, "Loyalty" rewards or "Community" participation rewards.