topic Re: Will my phone work on this Network in Get Support

Will my phone work on this Network

Cheapjon — Wed, 05 Jan 2022 21:07:00 GMT

I just bought a motorola g power unlocked phone from Costco. It is not one of the phones listed for compatibility

What do I do?

Re: Will my phone work on this Network

esjliv — Sat, 14 Nov 2020 13:03:56 GMT

Hello @Cheapjon ,

The phone checker on the PM website is not always up to date:

Check Your Phone's Compatibility

To test whether your phone i’s compatibility with our network and not marked as lost or stolen, click here.Public Mobile uses the following frequency bands:

4G LTE and LTE Advanced: 700 MHz, 850 MHz, 1900 MHz and 2100 MHz downlink and 1700 MHz uplink (AWS).
HSPA: 850 MHz, 1900 MHz (UMTS).

Please note that this information is indicative only. Your phone's compatibility with our 4G or 4G LTE networks is based on the radio frequencies of your phone. Public Mobile does not guarantee that your phone will work on our mobile network.

For the Motorola Moto G8 Power, these are showing the frequencies. So if you have this phone, I would say yes it would work.

Re: Will my phone work on this Network

BeachNBeer — Sat, 14 Nov 2020 13:05:20 GMT

@Cheapjon It will work. The compatibility checker is updated manually that's why its not working for you.

The phone will work.

Re: Will my phone work on this Network

computergeek541 — Sat, 14 Nov 2020 13:11:46 GMT

@Cheapjon Yes, it will work. Costco is an authorized seller for Moto Canada cell phones. They wouldn't sell a Moto phone that isn't compatible with Public Mobile. The compatibility checker doesn't do anything to make a phone work. It is only a guide.

Re: Will my phone work on this Network

Staliger — Sat, 14 Nov 2020 16:18:47 GMT

@Cheapjon yes. Although this phone is not in the list of supported phones, it has frequencies required by PM to operate. You are good to go😉

Re: Will my phone work on this Network

computergeek541 — Wed, 25 Aug 2021 04:09:11 GMT

Re: Will my phone work on this Network

RJR — Mon, 13 Sep 2021 20:28:23 GMT

Yes, mine does.

Re: Will my phone work on this Network

RJR — Mon, 13 Sep 2021 20:30:10 GMT

Works on the Telus network, which is the owner/supplier of Public Mobile service in Canada.