transferring number

yihan — Wed, 05 Jan 2022 21:06:50 GMT

I received a message that says the information collected was incorrect. How I shoukd do to solve this problem?

Re: transferring number

JK8 — Sat, 14 Nov 2020 01:23:07 GMT

@yihan wrote:
I received a message that says the information collected was incorrect. How I shoukd do to solve this problem?

Contact moderators by choosing the chat bubble in lower right hand corner and typing port request.

Re: transferring number

RosieR — Sat, 14 Nov 2020 01:28:05 GMT

@yihan wrote:
I received a message that says the information collected was incorrect. How I shoukd do to solve this problem?

Hi @yihan what exactly was the message you received? Have your credit card been charged yet? It seems that your activation failed. As already suggested above, contact a moderator.

Two ways to contact the moderators:

Faster way – Click the chat bubble at the bottom right of the page or click thins link https://widget.telus.tiia.ai/publicmobile/publicmobile.html, type “port request" >> Contact moderator >> Click here to submit a ticket!
Slower way – Send a private message to the Moderators_Team here https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437. You have to be logged in to your Community account for the link to work.

It may take up to 48 hrs (hopefully less) to receive a reply from the moderators. Keep checking the envelope icon on top right for a number to pop up. That would be the moderator’s reply.

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transferring number

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