topic Re: Not receiving texts from one person in Get Support

Not receiving texts from one person

yassara — Wed, 05 Jan 2022 21:06:18 GMT

Hi All!

All of a sudden I’m not receiving texts from one person- my boyfriend!

He can receive my texts and we are able to call each other.

We both have iPhones.

When he sends me a text, it looks like it sent to me, and shows up blue on his end,

but I don’t receive anything.

The only change that I can think of is that I recently purchased an extra gigabyte of data (because I ran out during our last trip together out of town).

I purchased the data here in Toronto and we both live in the city.

He is also a Public Mobile user, and is the only person from whom I cannot receive texts.

Any ideas/suggestions? Thanks 🙂

Re: Not receiving texts from one person

popping — Fri, 13 Nov 2020 00:08:42 GMT

@yassara wrote:
Hi All!
All of a sudden I’m not receiving texts from one person- my boyfriend!
He can receive my texts and we are able to call each other.
We both have iPhones.
When he sends me a text, it looks like it sent to me, and shows up blue on his end,
but I don’t receive anything.
The only change that I can think of is that I recently purchased an extra gigabyte of data (because I ran out during our last trip together out of town).
I purchased the data here in Toronto and we both live in the city.
He is also a Public Mobile user, and is the only person from whom I cannot receive texts.
Any ideas/suggestions? Thanks 🙂

Restart your phone and try again.

Blue message is sent by iMessage. Make sure iMessage is enabled on your iPhone.

Check your overview page after login.

Do you see the 1GB data add-on?

If no, you used all the add-on data.

But you can still receive iMessage using WiFi!!!

Re: Not receiving texts from one person

esjliv — Fri, 13 Nov 2020 00:09:52 GMT

Hello @yassara ,

Check your settings, just to make sure:

On iPhone, if iMessage is unavailable, the message may be sent as SMS or MMS, depending on the content. Carrier messaging rates may apply. You can adjust this behavior on your iPhone at Settings > Messages > Send As SMS.

ALSO, check that you have not blocked him, by "accident"?

Re: Not receiving texts from one person

gumbyng — Fri, 13 Nov 2020 00:10:03 GMT

First thing would be to make sure the contact is not blocked?

I've also know of iPhone users deleting then re-adding the contact in question and that solved their issue.

Last resort could be a re-start?

Re: Not receiving texts from one person

Jb456 — Fri, 13 Nov 2020 00:39:56 GMT

@yassara

Blue is iMessage. That runs on data of wifi. Restart your iMessage.

Green is standard text system. SMS/MMS and you both should turn that on in your settings so you don't have to use wifi or data.

Re: Not receiving texts from one person

RosieR — Fri, 13 Nov 2020 00:41:48 GMT

Hi @yassara as suggested by @esjliv above, you might have blocked your bf's number, by accident of course. 😁 Humour us and take a looked in your Blocked list. Good luck and stay safe!