topic Re: usage after final payment in Get Support

usage after final payment

snowback — Wed, 05 Jan 2022 21:04:42 GMT

Hi. My cycle ends on Nov 15, and I’m leaving the country (likely not returning for 3 years) on Nov 20. I currently have 400 minutes remaining.

I understand that to “end” my service, I just remove the autopay info. My question is, do I have to pay for another 30 days in order to continue to use those 400 minutes between Nov 15 and Nov 20? IOW, if I remove autopay info now, will I be able to use the minutes for those 5 days?

Thanks.

Re: usage after final payment

JoyLuck — Tue, 10 Nov 2020 19:46:31 GMT

@snowback wrote:
Hi. My cycle ends on Nov 15, and I’m leaving the country (likely not returning for 3 years) on Nov 20. I currently have 400 minutes remaining.

I understand that to “end” my service, I just remove the autopay info. My question is, do I have to pay for another 30 days in order to continue to use those 400 minutes between Nov 15 and Nov 20? IOW, if I remove autopay info now, will I be able to use the minutes for those 5 days?
Thanks.

Yes, you need to pay on your renewal date if you want to continue to use any of the services after the 15th.

Re: usage after final payment

ShawnC13 — Tue, 10 Nov 2020 19:46:39 GMT

@snowback wrote:
Hi. My cycle ends on Nov 15, and I’m leaving the country (likely not returning for 3 years) on Nov 20. I currently have 400 minutes remaining.

I understand that to “end” my service, I just remove the autopay info. My question is, do I have to pay for another 30 days in order to continue to use those 400 minutes between Nov 15 and Nov 20? IOW, if I remove autopay info now, will I be able to use the minutes for those 5 days?
Thanks.

Yes you will need an active plan to use any add-ons. Can you switch to the $15 pan for those 5 days you will still have usage.

Re: usage after final payment

LurganIeUk — Tue, 10 Nov 2020 19:48:00 GMT

I would say you have to pay $13 if on autopay on $15 plan. If you have other rewards you could sell or give your plan to someone to take over.

Re: usage after final payment

kselmak — Tue, 10 Nov 2020 20:15:44 GMT

I agree with @LurganIeUk

Check with your family and friends if any of them could find use of your line, i know i always find somebody. You can change all the info even get them new temporary number that they can change to something else in 30 days.

Since you have an add-on you may be able to sell it. Try posting it on kijiji or Craigslist. You can use TextNow or fongo for those 5 days with WiFi. Also it will be useful for you to have fongo or TextNow while away, both are great