topic Re: Data not working, can't send MMS in Get Support

Data not working, can't send MMS

Stacey9 — Wed, 05 Jan 2022 21:03:36 GMT

I changed the access point, I do have data available, but I can't send a picture text.

Re: Data not working, can't send MMS

Gunner123 — Mon, 09 Nov 2020 00:29:33 GMT

@Stacey9 wrote:
I changed the access point, I do have data available, but I can't send a picture text.

@Stacey9 hi do you have your data enabled it has to be turned on

Re: Data not working, can't send MMS

Triguy — Mon, 09 Nov 2020 00:39:19 GMT

Double check your APN settings.

Name: Public Mobile
APN: sp.mb.com
Proxy: Leave blank
Port: Leave blank
Username: Leave blank
Password: Leave blank
Server: Leave blank
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Authentication type: Leave blank
APN type: default,mms,agps,supl,fota,hipri
APN protocol: IPv4
APN roaming protocol: IPv4
Bearer: Unspecified
MVNO type: GID
MVNO value: 4D4F

Re: Data not working, can't send MMS

Stacey9 — Mon, 09 Nov 2020 00:39:28 GMT

Yes, my wifi is off, and data enabled.

Re: Data not working, can't send MMS

Stacey9 — Mon, 09 Nov 2020 00:44:23 GMT

Quadruple checked, still isn't sending my MMS.

Re: Data not working, can't send MMS

Jb456 — Mon, 09 Nov 2020 00:47:47 GMT

@Stacey9 can you post a screenshot of your apn settings?

And what phone do you have?

Thanks

Re: Data not working, can't send MMS

Stacey9 — Mon, 09 Nov 2020 00:51:26 GMT

LG X POWER

Re: Data not working, can't send MMS

Stacey9 — Mon, 09 Nov 2020 00:53:03 GMT

I don't have an option to fill in the bottom 2 though.

Re: Data not working, can't send MMS

Anonymous — Mon, 09 Nov 2020 01:05:36 GMT

@Stacey9 wrote:
LG X POWER

Seems LG's are notorious for needing network resets if not all the way to factory resets to work here.

Re: Data not working, can't send MMS

HALIMACS — Mon, 09 Nov 2020 01:13:17 GMT

@Stacey9 Found the following to give a try, in order:

1. restart phone

2. set correct APN settings

3. turn cell data on

4. test recipient has cell data on

5. network reset

6. factory reset (LAST RESORT)

Re: Data not working, can't send MMS

Stacey9 — Mon, 09 Nov 2020 01:20:57 GMT

It says I'm registered on the network, and there are bars showing, but it says I'm offline and won't send MMS.

Re: Data not working, can't send MMS

Anonymous — Mon, 09 Nov 2020 01:24:55 GMT

@Stacey9 wrote:
It says I'm registered on the network, and there are bars showing, but it says I'm offline and won't send MMS.

Yes it all looks great except you can't browse any web pages right? And with that...no MMS as it needs cell data.

Re: Data not working, can't send MMS

popping — Mon, 09 Nov 2020 02:09:13 GMT

@Stacey9

@Anonymous is correct. You need to do network reset after changing provider before your data working again even your APN setting is correct. If network reset does not fix it, you need to backup your data and do a factory reset.

- Make sure to enable data for sending or receiving picture MMS.

- Always restart you phone after reset to let the PM SIM card to configure your APN automatically.

Good luck and enjoy your saving with PM.

Re: Data not working, can't send MMS

Korth — Mon, 09 Nov 2020 02:51:24 GMT

APN Type: default,mms

Don't enable supl,hipri and all the rest unless your apps specifically request them.

Restart.