topic my sim card in Get Support

my sim card

deepthi — Wed, 05 Jan 2022 21:01:22 GMT

i order sim card through online now its two weeks i didnt get yet order no;225096

Re: my sim card

Gunner123 — Wed, 04 Nov 2020 20:10:13 GMT

@deepthi wrote:
i order sim card through online now its two weeks i didnt get yet order no;225096

@deepthi hello recently it has been 2 to 3 weeks should be there soon😁

Re: my sim card

computergeek541 — Wed, 04 Nov 2020 20:12:42 GMT

@deepthi Public Mobile often mails SIM cards as untrackable letters. Unfortunately, 2 weeks often isn"t enough time these days.

Re: my sim card

darlicious — Thu, 05 Nov 2020 06:23:02 GMT

@computergeek541

I dunno....i think public mobile uses the pony express. If I can get a sim card from CCS in 5 business days or less why does it take 2 weeks or more from pm?

Re: my sim card

computergeek541 — Thu, 05 Nov 2020 06:39:06 GMT

@darlicious wrote:
@computergeek541
I dunno....i think public mobile uses the pony express. If I can get a sim card from CCS in 5 business days or less why does it take 2 weeks or more from pm?

It's possible that there is a slight delay from the the order and the time of shipment. I will say that I have personally sent things by Canada Post and on multiple occasions, packages and letters took about 3 weeks to arrive. Once it was within the same province that took that long. There have also been a few times this year that I have received things from within the same city that took 2 weeks.

Re: my sim card

Wendy7709 — Thu, 02 Nov 2023 21:46:05 GMT

Ordered sim Oct 13 not here yet

Re: my sim card

hTideGnow — Thu, 02 Nov 2023 22:04:31 GMT

HI @Wendy7709

almost one month. Better to submit a ticket with agent and ask them to check. Maybe ask them if you can buy one in person from Telus or Koodo store instead and ask them to reimburse you that cost

please submit a ticket with CS Agent here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437