topic Re: Can not Change Plan in Get Support

Can not Change Plan

mark77ap — Wed, 05 Jan 2022 21:00:49 GMT

When I try to change my plan all I get is this. No plans available and no info on my current plan.

Re: Can not Change Plan

Gunner123 — Tue, 03 Nov 2020 20:53:35 GMT

@mark77ap wrote:
When I try to change my plan all I get is this. No plans available and no info on my current plan.

@mark77ap this happens here time to time give it a few hours and try again

Re: Can not Change Plan

kb_mv — Tue, 03 Nov 2020 21:02:40 GMT

@mark77ap You could also try a new browser see if that helps. If not what @Gunner123 said.

Re: Can not Change Plan

mark77ap — Tue, 03 Nov 2020 21:32:22 GMT

Different browser made no difference. I am also getting random errors and booted out depending on what links I click.

Something is broken with the website. Guess I will wait.

Re: Can not Change Plan

kb_mv — Tue, 03 Nov 2020 21:35:43 GMT

@mark77ap I just checked and it's down for me as well.

Re: Can not Change Plan

Anonymous — Tue, 03 Nov 2020 21:39:29 GMT

@mark77ap wrote:
Different browser made no difference. I am also getting random errors and booted out depending on what links I click.

Something is broken with the website. Guess I will wait.

I call it running on baling twine and gum around here. But the service you're actually paying for (when it takes your money 🙂 ) is rock solid.

Re: Can not Change Plan

hairbag1 — Tue, 03 Nov 2020 22:20:44 GMT

@mark77ap...

I just tried it and it seems to be working ok now. I'm using Firefox on my laptop, if that makes any difference.

Good luck.

Re: Can not Change Plan

RosieR — Tue, 03 Nov 2020 22:38:37 GMT

@mark77ap wrote:
Different browser made no difference. I am also getting random errors and booted out depending on what links I click.

Something is broken with the website. Guess I will wait.

hi @mark77ap everything is ok here in Toronto. i use chrome

Re: Can not Change Plan

esjliv — Tue, 03 Nov 2020 23:39:15 GMT

@mark77ap wrote:
Different browser made no difference. I am also getting random errors and booted out depending on what links I click.

Something is broken with the website. Guess I will wait.

Hello @mark77ap ,

If still not working, try opening your SELF SERVE account through a tab in incognito mode.