topic Moderator in Get Support

Moderator

Kenny1969 — Wed, 05 Jan 2022 20:59:42 GMT

How do I find the name of moderator

Re: Moderator

RossN — Mon, 02 Nov 2020 16:10:37 GMT

@Kenny1969 wrote:
How do I find the name of moderator

@Kenny1969 hi any moderator can help you

to contact a moderator you can do so by clicking the chat bubble at the lower right corner,to avoid going around in circles with Simon say that you want a human to speak to, a ticket will then be generated briefly mention your issue

you should get a response between 2 to 48 hours a reply should show up in your little envelope in the top right corner

Re: Moderator

hairbag1 — Mon, 02 Nov 2020 16:15:36 GMT

@Kenny1969...

from the Community Forum page, scroll down and click Users Online. From there, you'll be able to see who has recently signed in.

Re: Moderator

Gunner123 — Mon, 02 Nov 2020 16:18:34 GMT

@Kenny1969 wrote:
How do I find the name of moderator

@Kenny1969 hello if you are looking for a moderator who you have dealt with in the past look in your inbox in the envelope top right corner

Re: Moderator

Triguy — Mon, 02 Nov 2020 16:23:42 GMT

You can send a ticket to contact a moderator.

Here’s when and how to contact the Moderator Team:

Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Click here to get started.
Alternatively, you can send a private message to the Moderators by clicking here. You’ll need to be logged in to your Community account for the link to work.

Re: Moderator

benfatto — Mon, 02 Nov 2020 17:02:43 GMT

@Kenny1969 Messaging a specific moderator is no better than sending to the team, unless you have @Gunner123's situation. All messages go into a general pool for distribution.

Re: Moderator

benfatto — Mon, 02 Nov 2020 17:03:25 GMT

@Kenny1969 Messaging a specific moderator is no better than sending to the team, unless you have @Gunner123's situation. I think understand all messages go into a general pool for distribution.

Re: Moderator

HALIMACS — Mon, 02 Nov 2020 19:28:41 GMT

@Kenny1969 To see the list of current Public Mobile [PM] staff and Moderators [MOD] online, try this link:

https://productioncommunity.publicmobile.ca/t5/forums/usersonlinepage/page/1

The results will show PM and MOD staff online, usually within the first few pages.

Good luck!!!

Re: Moderator

Korth — Fri, 06 Nov 2020 22:23:03 GMT

Or just send a private message to @CS_Agent - the first moderator available to answer messages will respond and identify himself/herself.

Re: Moderator

srlawren — Mon, 16 Nov 2020 20:15:20 GMT

Re: Moderator

computergeek541 — Sat, 22 May 2021 22:22:13 GMT