topic Port Protection in Get Support

Port Protection

LuciaI — Wed, 05 Jan 2022 20:59:30 GMT

How do you ask for port protection on here?

Re: Port Protection

computergeek541 — Wed, 23 Sep 2020 00:35:48 GMT

@LuciaI Currently, Public Mobile doesn't have any number port out protection.

Re: Port Protection

gpixel — Wed, 23 Sep 2020 00:56:21 GMT

@LuciaI if you would like some security I suggest following these instructions

create an email strictly for public mobile
change your name and address on your self serve account
don't use your personal email password for the pm website
don't use a password manager(chrome, safari, etc. browsers
don't use your cellphone number as a 2fa for banks, PayPal etc

Re: Port Protection

dabr — Wed, 23 Sep 2020 00:58:40 GMT

@LuciaI wrote:
How do you ask for port protection on here?

@LuciaI Don't make it easy for others to port out your number by posting personal information on public forums and also have strong passwords and login credentials.

You can also use a made up name in your account profile to make it more difficult for others to port out your number,

Hopefully PM will also make the porting process more secure for customers shortly.