topic Re: Charges in Get Support

Charges

Olabisiluro — Wed, 05 Jan 2022 20:57:17 GMT

hey Moderator,

Please look into my account to check why I'm overcharged

Re: Charges

hairbag1 — Sat, 19 Sep 2020 18:27:41 GMT

@Olabisiluro wrote:
hey Moderator,
Please look into my account to check why I'm overcharged

Remember...TAXES !!! 😎

Re: Charges

JoyLuck — Sat, 19 Sep 2020 18:30:21 GMT

@Olabisiluro

If you are indeed overcharged:

Contact the Moderator Team (Public Mobile representative) for assistance:

Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Click here to get started.
Alternatively, you can send a private message to the Moderators by clicking here. You’ll need to be logged in to your Community account for the link to work

Re: Charges

kb_mv — Sat, 19 Sep 2020 19:31:31 GMT

@Olabisiluro Could you perhaps explain / show why or how you think you were overcharged?

Re: Charges

Helpershelper — Mon, 21 Sep 2020 19:18:31 GMT

Since PM is prepaid, I highly doubt that you’ll be overcharged. If someone added something to your plan without your authorization, then that’s another thing. Keep in mind your paying one of the lowest cell phone bills in Canada.