topic Re: Referral Code Changed in Get Support

Referral Code Changed

missypub — Wed, 05 Jan 2022 20:57:03 GMT

I've had my plan for a couple of weeks and I've been sharing my referral code with friends. Today, I noticed my referral code changed! Does that happen often? Will I still get credit for my friends who used my original referral code?

The two codes aren't even similar, they are totally different.

Thanks!

Re: Referral Code Changed

computergeek541 — Sat, 19 Sep 2020 02:53:49 GMT

@missypub wrote:
I've had my plan for a couple of weeks and I've been sharing my referral code with friends. Today, I noticed my referral code changed! Does that happen often? Will I still get credit for my friends who used my original referral code?

The two codes aren't even similar, they are totally different.

Thanks!

It should never happen.

Do you have more than one account? If you log into one account, log out, and log into a different one, the self serve site will sometimes show parts of the details from the previously logged in account.

Re: Referral Code Changed

hairbag1 — Sat, 19 Sep 2020 02:56:45 GMT

@missypub wrote:
I've had my plan for a couple of weeks and I've been sharing my referral code with friends. Today, I noticed my referral code changed! Does that happen often? Will I still get credit for my friends who used my original referral code?

The two codes aren't even similar, they are totally different.

Thanks!

Are you the only account holder in your household ? Are you looking at someone's account ...not yours ?

ninja'd

Re: Referral Code Changed

missypub — Sat, 19 Sep 2020 02:58:30 GMT

I am looking at my account BUT I just set up a plan for my mom and just logged out of her account. I'll clear my cache and cookies and take another look.

Re: Referral Code Changed

hairbag1 — Sat, 19 Sep 2020 02:59:59 GMT

@missypub wrote:
I am looking at my account BUT I just set up a plan for my mom and just logged out of her account. I'll clear my cache and cookies and take another look.

Keep us posted. You're likely seeing her referral code.