topic Re: transfering number from Koodoo in Get Support

transfering number from Koodoo

richard111 — Wed, 05 Jan 2022 20:56:24 GMT

Would love to keep my old number from Koodoo how does one do that

Re: transfering number from Koodoo

Jb456 — Fri, 18 Sep 2020 19:25:55 GMT

You sure can keep it..during activation there is a section to port your number over if it's post paid. If it's prepaid select a temp number then once you complete activation..click the question mark on bottom right to open the chat bot and type port request.

Don't forget to use a referral code for a $10 signup bonus.

Re: transfering number from Koodoo

richard111 — Fri, 18 Sep 2020 19:28:47 GMT

already activated the sim had to sign up with a different number would now like to transfer my old number to PM

Re: transfering number from Koodoo

Jb456 — Fri, 18 Sep 2020 19:30:51 GMT

@richard111 bottom right. Click the question mark to open the chat bot..type "port request".. follow the prompts

Re: transfering number from Koodoo

richard111 — Fri, 18 Sep 2020 20:11:24 GMT

ticket has been submitted for now

Re: transfering number from Koodoo

Jb456 — Fri, 18 Sep 2020 20:14:56 GMT

@richard111 great that you got it sorted. Telus owns Koodo and Public Mobile so once the moderator gets to your ticket. The port should be fairly quick.

Have a great weekend!

Re: transfering number from Koodoo

Helpershelper — Mon, 21 Sep 2020 19:31:52 GMT

You can definitely keep your old number when switching over. Make sure the numbers active before switching. Enter your old number and the account number and withing 2 hours it will work under PM.