topic Re: Wth now i cant make a call in Get Support

Wth now i cant make a call

Suthurnbell — Wed, 05 Jan 2022 20:55:49 GMT

Im supposed to have unlimited calling and i tried to csll out twice and i get a messsge says i dont have calling on my plan....omg good thing im not stuck on side of the road

Re: Wth now i cant make a call

BeachNBeer — Thu, 17 Sep 2020 16:21:40 GMT

All numbers or a particular one? Try putting a 1 in front of number.

What plan are you on?

Re: Wth now i cant make a call

Suthurnbell — Thu, 17 Sep 2020 16:24:28 GMT

Im supposed to be unlimited and the voice message says i dont have call feature on my plsn.

Re: Wth now i cant make a call

Anonymous — Thu, 17 Sep 2020 16:27:00 GMT

@Suthurnbell wrote:
Im supposed to be unlimited and the voice message says i dont have call feature on my plsn.

If you can call 611 then is it saying your account is suspended and it wants money? Or can you connect to 611 at all?

If you're on the $15 plan then you may have used all your outgoing minutes.

Re: Wth now i cant make a call

Suthurnbell — Thu, 17 Sep 2020 16:28:00 GMT

Ok now its working grrrrrr

Re: Wth now i cant make a call

gpixel — Thu, 17 Sep 2020 20:59:02 GMT

@Suthurnbell what's the make and model of the device? try updating all your apps, especially the carrier services app. restart your device to refresh your phone's operating system.

reset your network settings

1. Open Settings>General Management>Reset
2. Tap Reset Network Settings>Tap Reset Settings
If prompted enter your pin, passcode
3. Tap Reset Settings 1 more time to confirm
4. Restart

Re: Wth now i cant make a call

Suthurnbell — Thu, 17 Sep 2020 20:50:47 GMT

Samsung j3

Just got it a couplw weeks ago and dod all upgrades