topic Re: Moving in Get Support

Moving

Dburg — Wed, 05 Jan 2022 20:55:39 GMT

Moving out of province, do I need to get a new sim card, or just change numbers? I'm not sure how this works.

Thanks 😊

Re: Moving

Danchvn — Thu, 17 Sep 2020 00:48:17 GMT

@Dburg You can simply change your number in your self serve account. It can be done once every 30 days. No need to get a new sim.

Re: Moving

dabr — Thu, 17 Sep 2020 06:59:23 GMT

@Dburg wrote:
Moving out of province, do I need to get a new sim card, or just change numbers? I'm not sure how this works.
Thanks 😊

@Dburg You don't have to change either SIM or number. The only thing your moving affects is when anyone calls you from the province you're moving to and if they don't have long distance calling on their end, then they may have to pay long distance fees.

Re: Moving

Anonymous — Thu, 17 Sep 2020 00:49:09 GMT

@Dburg wrote:
Moving out of province, do I need to get a new sim card, or just change numbers? I'm not sure how this works.
Thanks 😊

This is a nation-wide service. It's your choice to change your number. It is always the case that anything long distance is on the caller, not you. So calling you depends on their calling plan.

If you have a current Canada-wide plan then you have nothing to worry about. If you have an older provincial plan then you can call in the province you're physically in.

Re: Moving

popping — Thu, 17 Sep 2020 04:12:28 GMT

@Dburg

It is up to you whether you change your number or not.

If you move to Alberta and change to Alberta number, you will be saying sales tax. You pay only GST.

Click on the Change Number link in the My Profile box to change your phone number.

You are allowed to change your phone number every 30 days (may be monthly ??)

Re: Moving

geopublic — Thu, 17 Sep 2020 05:22:10 GMT

@Dburg You current sim will work without any issues. You can change to a local number if you wish using the change number option online via your selfserve account. Also don't forget to change your cc address details once you have completed your move of you have Auto-Pay enabled.

Re: Moving

Dburg — Thu, 17 Sep 2020 08:18:05 GMT

Perfect, thank you so much 😊

Re: Moving

Dburg — Thu, 17 Sep 2020 08:19:03 GMT

Thank you, much appreciate your help 😊