topic Re: voicemail in Get Support

voicemail

c4po — Wed, 05 Jan 2022 20:54:39 GMT

hi,

when i’m retrieving voicemail calls, is there a shortcut to avoid having to hear the incoming callers phone number. so just get their message without hearing their phone number first

Re: voicemail

kb_mv — Mon, 26 Oct 2020 19:17:20 GMT

@c4po wrote:
hi,
when i’m retrieving voicemail calls, is there a shortcut to avoid having to hear the incoming callers phone number. so just get their message without hearing their phone number first

@c4po This was posted awhile ago by @Nezgar

You can inhibit the behaviour you describe by changing this setting once logged into your voicemail:

4. Personal preferences

2. Playback Preferences

2. Disable playing of the caller ID

Re: voicemail

Nezgar — Mon, 26 Oct 2020 20:22:19 GMT

@kb_mv wrote:
@c4po This was posted awhile ago by @Nezgar

You can inhibit the behaviour you describe by changing this setting once logged into your voicemail:

4. Personal preferences
2. Playback Preferences
2. Disable playing of the caller ID

👍Here's the infographic I cobbled together to go along with those steps. You can turn off date/time too.

Re: voicemail

c4po — Tue, 27 Oct 2020 01:15:49 GMT

thank you 🙂

Re: voicemail

KarenC66 — Sat, 19 Dec 2020 21:11:46 GMT

I'm wondering if there is a setting to utilize my contacts list to identify callers? For example, 'You have a voice message from Kelly.'

Re: voicemail

kb_mv — Sat, 19 Dec 2020 21:17:05 GMT

@KarenC66 wrote:
I'm wondering if there is a setting to utilize my contacts list to identify callers? For example, 'You have a voice message from Kelly.'

@KarenC66 There is no such setting.

Re: voicemail

KarenC66 — Sat, 19 Dec 2020 21:43:04 GMT

It would be great if there were!

Re: voicemail

Nezgar — Sat, 19 Dec 2020 22:03:54 GMT

@KarenC66 wrote:
I'm wondering if there is a setting to utilize my contacts list to identify callers? For example, 'You have a voice message from Kelly.'

Check out the free plan of the 3rd party voicemail service YouMail.com. If the caller has Caller ID Name Display, YouMail will capture it and include it in the email they send you with a copy of the voicemail attached as a sound file, and the speech-to-text transcription.

Their service is compatible with Public Mobile when specifying "Telus Mobility" and conditional call forwarding changes that they give you the instructions for during setup.