topic Phone in Get Support

Phone

joreilll — Wed, 05 Jan 2022 20:53:09 GMT

I want to upgrade my phone, can i?

Re: Phone

ShawnC13 — Sat, 24 Oct 2020 20:10:09 GMT

@joreilll wrote:
I want to upgrade my phone, can i?

Of course, you can, just not through PM as they don't offer phones. Make sure any phone you choose is compatible with the Telus/Bell Network and you will be good to go.

Re: Phone

Helpershelper — Sat, 24 Oct 2020 20:19:10 GMT

@joreilll

Sure you can upgrade it, if your phone is a few years old I’d hold off on it unless you can budget for a new one. As long as your new phone is compatible on the network PM won’t stop you from upgrading. Just make sure the phone is unlocked when you buy it.

Re: Phone

hairbag1 — Sat, 24 Oct 2020 21:29:19 GMT

@joreilll...

be cautious if buying a used phone from kiji or other similar venue. There's many sellers who are less than honorable and you could be left with a brick. Make sure the phone you buy hasn't been reported as lost or stolen and blacklisted...rendering it useless to you.

Good practice is to use a retail supplier or a used/refer'd phone supplier who is known to be legit.

Re: Phone

esjliv — Sat, 24 Oct 2020 22:23:00 GMT

Hello @joreilll ,

Yes as @ShawnC13 posts.

If you change your phone at anytime, you do not need to contact Public Mobile to let them know of the change. Obtain other compatible phone, insert the SIM inside your current phone and you are good to go.

NOTE: there are possible different size SIM that each phone requires. If yours is a different size than the other phone you want to change to, no worries.

They come in 3 in 1 sized:

If you need a small one: punch out to the size you need.

If you need a larger one: try going into a cell phone store/kiosk and see if they have the outer parts you need to make it bigger to fit your phone.

Re: Phone

RosieR — Sun, 25 Oct 2020 01:11:37 GMT

@joreilll wrote:
I want to upgrade my phone, can i?

Hi @joreilll of course, you can. So what new phone do you have in mind?

Re: Phone

Joaniebaby — Tue, 24 Aug 2021 14:30:53 GMT

Hello

You mentioned about contacting PM when u buy a new phone, how do you do that?

Re: Phone

JK8 — Tue, 24 Aug 2021 14:34:08 GMT

@Joaniebaby wrote:
Hello

You mentioned about contacting PM when u buy a new phone, how do you do that?

What is your ?. Do already have a new phone or do you want to buy a refurbished phone from PM?