topic Re: Catherine/David - Please Fix! in Get Support

Catherine/David - Please Fix!

Jb456 — Wed, 05 Jan 2022 20:52:45 GMT

French side

Whatever issues or updates were done the other day has messed up the buttons. Using Chrome on a Cell Phone.

Notice in screenshot below you can hardly click the bravo button. It was never like this until whatever happened a few days ago.

Is it possible to get it fixed?

Thank you!

Re: Catherine/David - Please Fix!

totalUser — Fri, 23 Oct 2020 20:10:03 GMT

@Jb456

Try rotating or using different browser or even device until it gets resolved

Re: Catherine/David - Please Fix!

computergeek541 — Fri, 23 Oct 2020 20:09:28 GMT

@Jb456 The bravo button in the French side of the Community hasn't worked properly for so long that I can't even remember how long it's been. Public Mobile knows about this issue. At one point, I thought that this was fixed, but it's also possible that I could have been mistaken as I could have been looking at a thread that already had a solution (which re-arranges the buttons).

In summary, bravos can't be given to anyone on the French Community website if the mobile version of the page is being used. The only way that I know of to get around this is to use the desktop view website.

Re: Catherine/David - Please Fix!

Jb456 — Fri, 23 Oct 2020 20:25:18 GMT

@computergeek541 I have given Bravo's on the French side that is not the issue.

I just found one of your posts on the French side and gave you a bravo.

The issue is when you start a topic. The "Mark as Solution". Is now over the bravo button which never was like that before whatever happened the other day.

English side

French side

So if they can just move the bravo button over like the English side. It will be fine.

@totalUser ya but that is to much work. Can get to it in Desktop Mode also but again to much work lol

Re: Catherine/David - Please Fix!

Dunkman — Fri, 23 Oct 2020 23:53:50 GMT

I also have noticed that on Safari web browser, the links are "off" and need to click above the various link to work. Worked fine with Chrome browser at work though.

Re: Catherine/David - Please Fix!

David_J — Mon, 26 Oct 2020 18:55:06 GMT

@Jb456 - thanks for highlighting to us. We made a change and believe the issue is now fixed.

Thanks again,

David_J

Re: Catherine/David - Please Fix!

Jb456 — Mon, 26 Oct 2020 20:28:18 GMT

@David_J Thank you!