topic Re: no service in Get Support

Re: no service

luckyg — Wed, 05 Jan 2022 20:51:41 GMT

I have an iPhone 5s. Switched to Public Mobile 2 months ago. Now have no service living in middle the middle of Kelowna. Can someone help.

Re: no service

mm80 — Tue, 15 Sep 2020 20:12:12 GMT

@luckyg wrote:
I have an iPhone 5s. Switched to Public Mobile 2 months ago. Now have no service living in middle the middle of Kelowna. Can someone help.

That's the same phone that worked during the 2 months? Did you buy the phone new or used. If used, it might have got reported as lost by the original owner. Does your phone show having signal?

Re: no service

Jackhyf63 — Tue, 15 Sep 2020 19:18:47 GMT

if you haven't already, try powering off your phone, removing your SIM card, waiting about 60+ seconds, then reinsert the card and power back on.

Re: no service

luckyg — Mon, 21 Sep 2020 19:04:28 GMT

Yes, I did that, but it turned out to be a defective sim

[Solution found by OP ....... Luddite]