topic Re: incorrect caller id in Get Support

incorrect caller id

dasoyuf — Wed, 05 Jan 2022 20:51:34 GMT

When I call home # xxxxxxxxxxxxxx from my cell xxxxxxxxxxxxcc the caller id showing for the house phone show cafe le bistro which is incorrect. It should state my name.

edited by computergeek541: phone number removed

Re: incorrect caller id

Anonymous — Fri, 11 Sep 2020 23:06:04 GMT

@dasoyuf wrote:
When I call home # xxxxxx from my cell xxxxxxxx the caller id showing for the house phone show cafe le bistro which is incorrect. It should state my name.

It will not state your name. Public Mobile only transmits your number. The recipient would only see your name if they have your number as a contact.

Re: incorrect caller id

esjliv — Fri, 11 Sep 2020 23:07:00 GMT

Hello @dasoyuf ,

This is a public forum, please edit your post to remove any personal information. To edit it, hit the 3 dots at top, right of your post.

Did you activate with a new number? Maybe this is who the number belonged to previously. Google it and see what it says.

Re: incorrect caller id

geopublic — Fri, 11 Sep 2020 23:09:22 GMT

@dasoyuf That has nothing to do with Public Mobile. Whatever name lookup database your phone users is outdated. Best too add your number as part of your home phone's contacts to see if it resolves there problem.

Re: incorrect caller id

LurganIeUk — Fri, 11 Sep 2020 23:31:46 GMT

Check your contact list on mobile phone and home phone. Phone number vs name.

You may have the wrong name against the phone number.

Re: incorrect caller id

LurganIeUk — Mon, 21 Sep 2020 20:32:10 GMT

@dasoyuf wrote:
When I call home # xxxxxxxxxxxxxx from my cell xxxxxxxxxxxxcc the caller id showing for the house phone show cafe le bistro which is incorrect. It should state my name.

edited by computergeek541: phone number removed

Let’s break this down as it appears to be nonsensical.

When I call home # xxxxxxxxxxxxxx

from my cell xxxxxxxxxxxxcc

YOUR HOME NUMBER SHOULD SHOW YOUR CALLER NUMBER ONLY FROM PM

the caller id showing for the house phone show cafe le bistro which is incorrect

THIS PART MAKES NO SENSE, PLEASE CLARIFY. .

It should state my name.

DITTO

Is your home phone from a wired Telco or VoIP?

Most phones pick up the NAME from a contact list keyed in by YOU

AM I MISSING SOMETHING?

Re: incorrect caller id

Anonymous — Mon, 21 Sep 2020 20:35:31 GMT

@LurganIeUk wrote:
AM I MISSING SOMETHING?

Yes. The shift key. 🙂 This thread is marked as solved.