topic Re: Community Survey - Public Lab in Get Support

Community Survey - Public Lab

Jeremy_M — Tue, 04 Jan 2022 18:31:02 GMT

When you give us feedback, Public Mobile gets better! That’s why today we’re looking to understand what the Public Lab means to YOU. We want you to be part of defining our brands’ mobile strategy – helping us to figure out what we should do and how we should do it. Thank you in advance for your ideas, and feel free to let your mind go wild on this one!

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Re: Community Survey - Public Lab

hunnybunny — Wed, 03 Jun 2015 17:33:23 GMT

Hey @Jeremy_M
Just out of curiosity do we get to see the results of this survey or is it a secret 😝

Re: Community Survey - Public Lab

Jeremy_M — Wed, 03 Jun 2015 19:25:14 GMT

@hunnybunny

Would you be interested in seeing the results from the Survey? If yes, may I ask why?

Cheers!

Re: Community Survey - Public Lab

makkahn28 — Wed, 03 Jun 2015 19:28:04 GMT

Oh @hunnybunny, Let's let Public Mobile Shake things up a bit. More Exciting

Re: Community Survey - Public Lab

Martin — Wed, 03 Jun 2015 19:37:10 GMT

Hello,

I, too, am interested in seeing the results of the survey, without any members' identifiers.

Why?
1: It's a survey! Most people who are interested in surveys like to see question-by-question results.
2: PM prides itself on transparency and openness. If you're not willing to show the results of a survey completed by customers, you have hypocrisy, in lieu of openness and transparency. Essentially, practise what you preach.

Re: Community Survey - Public Lab

Jeremy_M — Wed, 03 Jun 2015 20:28:32 GMT

@Martinwrote:

"PM prides itself on transparency and openness. If you're not willing to show the results of a survey completed by customers, you have hypocrisy, in lieu of openness and transparency. Essentially, practise what you preach."

@Martin @hunnybunny I couldn't agree more! Let me find away to mask the member names and figure out a way to display the results in a proper manner.

cheers!

Re: Community Survey - Public Lab

Martin — Wed, 03 Jun 2015 21:18:42 GMT

Jeremy,

Thank you for reacting to my post with a positive attitude.

Cheers.

Re: Community Survey - Public Lab

hunnybunny — Thu, 04 Jun 2015 13:17:55 GMT

Lol I was just more curious than anything. I would love to see what everyone thought and their opinions of pm so far. I love it and the ppl in the community definitely help my like for it as well as the employees here. I would like to see a few small things change but I am hoping with time and patients this will happen.

Thanks Jeremy for being awesome about this as I know your job can be trying at times.

Re: Community Survey - Public Lab

Jeremy_M — Mon, 08 Jun 2015 13:42:44 GMT

Thank you !

Thank you for your feedback on what the Public Lab means to you! Before we start to build and develop any idea, it’s very important for us to understand your perspective and how you believe things should work.

As promised, we will compile the data and give you a summary of the results.

Thank you once more for the time you took in completing this survey, we really appreciate it!!

Public Lab -Survey Results

Jeremy_M — Mon, 27 Jul 2015 21:04:03 GMT

@Martin @hunnybunny @makkahn28 @Cyber

Here are the results from the Public lab Community survey we conducted a few weeks back, and because you were curious, and because we want to share.....Click on the spoiler link, for the results!

Results

Thank you again, to all who participated!

Re: Community Survey - Public Lab

Martin — Mon, 13 Jul 2015 17:57:46 GMT

Jeremy,

On June 3, a number of us asked about receiving the results. Five days later, you promised the results in due course.

It is now 5 weeks later. Do you have an approximate date by which they will be published?

Re: Community Survey - Public Lab

Jeremy_M — Tue, 14 Jul 2015 16:08:55 GMT

@Martin

Your 100% correct, thank you for your patience, it's around the corner. It will be posted soon!

Cheers

Re: Community Survey - Public Lab

Martin — Tue, 14 Jul 2015 16:25:01 GMT

Hi Jeremy,

Thank you for your positive reply, and positive attitude. I look forward to the results.

Cheers!

Re: Community Survey - Public Lab

Cyber — Tue, 14 Jul 2015 19:32:18 GMT

Sound interesting.

Re: Community Survey - Public Lab

hunnybunny — Thu, 23 Jul 2015 15:11:27 GMT

Hi @Jeremy_M
We are still waiting 😝 lol. It would be nice to see it soon.

Re: Community Survey - Public Lab

Martin — Thu, 23 Jul 2015 21:56:10 GMT

Jeremy,

If removing personal information from the surveys completed is problematic, how about doing this:

Print each survey completed.

Using a pair of scissors, remove the identifiers.

Scan each survey in order to create a multi-page PDF.

Publish it for all interested parties to see.

Since all phones and computers come with a calculator, each person would be able to add the results per question.

Is the above doable?

Cheers.

Re: Community Survey - Public Lab

Jeremy_M — Fri, 24 Jul 2015 16:26:54 GMT

@Martin

Your on the Ball! Thank you for the suggestion! That is the issue we were having, I cleaned it all up and the interested parties should see the results shortly.

Thanks again, for your patience!

Re: Community Survey - Public Lab

Martin — Fri, 24 Jul 2015 16:29:33 GMT

Jeremy,

You're quite welcome!

Cheers.

Re: Community Survey - Public Lab

Martin — Tue, 28 Jul 2015 04:58:13 GMT

Deleted by Martin.

Re: Community Survey - Public Lab

hunnybunny — Tue, 28 Jul 2015 13:18:15 GMT

Thanks @Jeremy_M for taking the time to show us this. I actually wasn't really surprised by the results lol. Good to see must of us think in the same direction lol.