topic switching providers in Get Support

switching providers

blonde48 — Wed, 05 Jan 2022 20:48:55 GMT

i need help finding out how to cancel public mobile and switch to chart anyone know/

Re: switching providers

RossN — Tue, 08 Sep 2020 14:34:58 GMT

@blonde48 wrote:
i need help finding out how to cancel public mobile and switch to chart anyone know/

@blonde48 hello if you wish to port numrber ask charter just remember to keep public account active untill port is completed then public account will close automatically you can remove cc if you have one on file

Re: switching providers

hairbag1 — Tue, 08 Sep 2020 15:17:34 GMT

@blonde48 wrote:
i need help finding out how to cancel public mobile and switch to chart anyone know/

If you're going to port your number out...your PM account will close when the port out is successful.

If you're not porting your number.... PM is a prepaid service...all you need to do is not pay your next renewal. Your account will SUSPEND. Then after 90 days the account will close for good. You'd need a new sim to start a new account.

As previous said...remove credit card info from your account too.

We'll be here when you come back.