topic Re: URGENT..I NEED TO SIGN IN !!!!!!!!!!!! in Get Support

URGENT..I NEED TO SIGN IN !!!!!!!!!!!!

Davidcox — Wed, 05 Jan 2022 20:48:55 GMT

Hi there,

My email address has changed and I can't remember my password. I need my account information PLEASE to log in. Please any moderator HELP ME!!!

Re: URGENT..I NEED TO SIGN IN !!!!!!!!!!!!

Gunner123 — Mon, 19 Oct 2020 21:42:20 GMT

@Davidcox wrote:
Hi there,
My email address has changed and I can't remember my password. I need my account information PLEASE to log in. Please any moderator HELP ME!!!

@Davidcox
contact a moderator you can do so by clicking the question mark at the lower right corner,to avoid going around in circles with Simon say that you want a human to speak to, a ticket will then be generated briefly mention your issue password reset
you should get a response between 2 to 48 hours a reply should show up in your little envelope in the top right corner

Re: URGENT..I NEED TO SIGN IN !!!!!!!!!!!!

RossN — Mon, 19 Oct 2020 21:46:45 GMT

@Davidcox wrote:
Hi there,
My email address has changed and I can't remember my password. I need my account information PLEASE to log in. Please any moderator HELP ME!!!

@Davidcoxhello to contact a moderator click on the ? Bottom right hand corner Ask Simon to speak to a human this will help create a ticket to speak to a moderator mention password reset check the envelope top right corner for a reply response time is 2 to 48 hours

Re: URGENT..I NEED TO SIGN IN !!!!!!!!!!!!

kselmak — Mon, 19 Oct 2020 22:17:24 GMT

@Davidcox

Only moderators can help

You can reach them direct https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Be ready to prove that you are the owner

Watch out for the new private message from them (little envelope top right area)

Re: URGENT..I NEED TO SIGN IN !!!!!!!!!!!!

Davidcox — Mon, 19 Oct 2020 22:21:33 GMT

Thanks to everyone that is replaying to this, I read what you said and I submitted a ticket to mod and I'm now waiting for a response from them.

Re: URGENT..I NEED TO SIGN IN !!!!!!!!!!!!

111111 — Tue, 20 Oct 2020 18:42:35 GMT

@Davidcox use this link below and say can’t sign into account Then say I want to human

https://widget.telus.tiia.ai/publicmobile/publicmobile.html