topic Re: Change plan in Get Support

Change plan

Dorahafuntoosh — Wed, 05 Jan 2022 20:48:43 GMT

I want to change my plan

Re: Change plan

JoyLuck — Mon, 19 Oct 2020 18:32:39 GMT

@Dorahafuntoosh wrote:
I want to change my plan

You can go into self service and do that. If you choose change plan now, you will not receive any credits for any unused portion of your current plan.

Re: Change plan

Gunner123 — Mon, 19 Oct 2020 18:34:33 GMT

@Dorahafuntoosh wrote:
I want to change my plan

@Dorahafuntoosh hi all you need to do is go into your self serve and change plan in there remember if you change now you will lose remainder of what you paid for the plan you are on now it is recommended you chance at renewal

Re: Change plan

gpixel — Mon, 19 Oct 2020 18:34:05 GMT

@Dorahafuntoosh before changing plans, make sure you top up your account in the amount of the plan you would like to change too. otherwise the process will likely fail.

Re: Change plan

Triguy — Mon, 19 Oct 2020 18:34:06 GMT

It is recommended to change your plan on next renewal date so you don't lose any unused minutes, texts, or data.

https://www.publicmobile.ca/en/on/get-help/articles/change-your-plan