topic Re: Problem with the service in Get Support

Problem with the service

ok3 — Wed, 05 Jan 2022 20:45:09 GMT

I just paid a monthly subscription but when i try to call i am told i have no network.

hairbag1 — Wed, 14 Oct 2020 22:58:47 GMT

@ok3 wrote:
I just paid a monthly subscription but when i try to call i am told i have no network.

When did your plan expire.

Log into your account to see if the $$ are sitting in Available Funds. If so, then you can apply it to your renewal now.

Triguy — Wed, 14 Oct 2020 22:59:40 GMT

Try rebooting your phone. Check your account for your account status

esjliv — Wed, 14 Oct 2020 23:08:40 GMT

Hello,

Try one or more of the below:

*removing your SIM for a few minutes, then reinserting it

*go into airplane mode for a few minutes, then going back to regular mode

*reboot your phone

geopublic — Thu, 15 Oct 2020 00:15:20 GMT

@ok3 Dial 611 from your device. If your account is suspended just follow the prompts to reactivate your account.

computergeek541 — Thu, 15 Oct 2020 01:30:55 GMT

@ok3 wrote:
I just paid a monthly subscription but when i try to call i am told i have no network.

Did calls ever work and are you new customer?