topic Re: Switch account to new phone in Get Support

Switch account to new phone

Rob5 — Wed, 05 Jan 2022 20:44:27 GMT

Re: Switch account to new phone

JoyLuck — Wed, 14 Oct 2020 04:22:14 GMT

@Rob5

You should be able to put the sim card in your unlocked phone. No need to switch accounts.

Re: Switch account to new phone

Jb456 — Wed, 14 Oct 2020 04:22:49 GMT

Really simple.

If new phone is compatible with PM network and unlocked. Simply take sim out of old phone and put in the new one. Done!

@Re: Switch account to new phone

RosieR — Wed, 14 Oct 2020 04:35:13 GMT

@Rob5 What do you mean? If you already have a Public Mobile account and you bought a new phone, just take the Public Mobile sim card from the old phone and insert it to the new phone, as already suggested above. You may need to reboot or turn your phone off and back on.

OR.........

If you want to transfer your old number to Public Mobile, then get a Public Mobile sim card. The sim card will come in a small brochure on how to activate your sim card. Follow those steps. Your previous account must be active in order for the number transfer to go through. Once the transfer is complete, it will be automatically deactivated from your previous service provider.

Now, which one did you mean?

Re: Switch account to new phone

geopublic — Wed, 14 Oct 2020 06:08:05 GMT

@Rob5

Power down old phone and remove sim card
Insert the sim card in the new phone. If the new phone takes a smaller size card then simply punch out the smaller size.
Done.

Re: Switch account to new phone

cellphoneuser1 — Wed, 14 Oct 2020 08:15:16 GMT

@Rob5 Phones are linked to accounts and there's no need to tell Public.