topic I lost my phone and ordered a replacement sim card ... in Get Support

I lost my phone and ordered a replacement sim card ...

sunshine24 — Tue, 04 Jan 2022 18:30:21 GMT

apr 12 - asked for replacement sim card

apr 13 - PM acknowlegement email reply

apr 23 - where is the sim card?

apr 23 - PM wait 3 - 7 days email reply

may 4 - where is the sim card?

may 4 - PM should be received this week email reply

may 13 - where is the sim card?

I didn't receive an email reply from PM for my last email. Is there anyone listening from PM who can help?

Thanks so much

Jeremy_M — Thu, 14 May 2015 18:15:49 GMT

We are listening, and I definitely agree something went wrong here. Let me fix this for you! Thank you for your patience!

Samieshay — Sun, 17 May 2015 19:57:35 GMT

@ Jeremy _M

Can you
Please message me or email me ! I need help and pretty mad with this service !

Jeremy_M — Sun, 17 May 2015 21:03:29 GMT

I sent you an email and a PM, please respond so I can assist.

Cheers