topic Plan in Get Support

Plan

Dannyb123 — Wed, 05 Jan 2022 20:44:03 GMT

I have the money on my plan and for some reason my plan says expired just curious as to why the money hasn't been deducted

Re: Plan

computergeek541 — Tue, 01 Sep 2020 03:42:32 GMT

@Dannyb123 wrote:
I have the money on my plan and for some reason my plan says expired just curious as to why the money hasn't been deducted

Is your plan about to renew? If your service is still working, ignore any of these warning messages.

Re: Plan

Jb456 — Tue, 01 Sep 2020 03:44:19 GMT

At renewal time plan goes

Active to expired
Expired to suspended with this note
Then once system updates and collects your payment account goes suspended back to active

If phone is working ignore it.

Re: Plan

computergeek541 — Sun, 13 Sep 2020 06:22:26 GMT

Re: Plan

computergeek541 — Wed, 13 Jan 2021 21:13:24 GMT

Re: Plan

Joewillier — Wed, 13 Jan 2021 21:26:26 GMT

I’m so confused

Re: Plan

Anonymous — Wed, 13 Jan 2021 21:30:50 GMT

@Joewillier : Did you activate in a store? Or did activate yourself (or with help) elsewhere?

Really...this is a text-based communication system. You need to be as descriptive as possible. Type at length. We can read. It helps us collect your facts so that we can try to help you.