topic Re: Mobile internet in Get Support

Mobile internet

Bountyk — Wed, 05 Jan 2022 20:43:53 GMT

My mobile internet does not work on my LG Phoenix what is the problem works fine when making calls

Re: Mobile internet

Anonymous — Tue, 13 Oct 2020 14:30:42 GMT

@Bountyk wrote:
My mobile internet does not work on my LG Phoenix what is the problem works fine when making calls

Has it ever worked here? Or is this a new activation or "new" phone?

Re: Mobile internet

Triguy — Tue, 13 Oct 2020 14:37:51 GMT

You may need to go a factory reset and possibly a network reset

Reset Network Settings LG Phoenix 4

Switch on the mobile by holding the Power button for a short while.
Then choose Main Menu and Settings.
After that select General and Backup & Reset.
In the next step open Network Settings Reset and Reset Settings.
At the end choose Reset Settings.
Great!

Restart your phone and use these APN settings

APN settings:
Name: Mobile Internet
APN: sp.mb.com
Proxy: Not set
Port: Not set
Username: Not set
Password: Not set
Server: Not set
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Authentication type: Not set
APN type: Not set - or - default,mms,supl ( if your mobile hotspot is spotty add "dun")
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled
Bearer: Unspecified
MVNO type: Not set
MVNO value: Not set

Save them, Enable data and Try sending an mms message and surfing the internet. Welcome to PM. Stay safe.

Re: Mobile internet

Helpershelper — Tue, 13 Oct 2020 16:01:23 GMT

@Bountyk

I can understand your frustration with this. Can you go to settings > network > data manager, and make sure you disable it as it can pause your data at a certain amount. Next, try turning off your phone for 10 seconds then back on. next turn airplane mode on for 10 seconds then back off. If that does not fix it, go to settings > network > mobile data and make sure it is on.

Re: Mobile internet

popping — Tue, 13 Oct 2020 17:20:43 GMT

@Bountyk

Most of the time, reset network setting on your LG phone will fix your data issue after switching to a new provider. If reset network does not fix your data issue, backup your data and do factory reset with your PM SIM card inserted.

Re: Mobile internet

Bountyk — Tue, 13 Oct 2020 18:51:10 GMT

Thanks a lot I will try that