topic Re: Data Activation in Get Support

Data Activation

darl1861 — Wed, 05 Jan 2022 20:43:35 GMT

I just activated my account today and at the end it told me I had to activate my data. I have an Iphone and I can't access the page again to find the instructions. Can someone please help?

Re: Data Activation

ShawnC13 — Mon, 12 Oct 2020 21:41:45 GMT

@darl1861 wrote:
I just activated my account today and at the end it told me I had to activate my data. I have an Iphone and I can't access the page again to find the instructions. Can someone please help?

I have never heard about activating your data. Did it mean make sure your APN settings are correct?

Re: Data Activation

gpixel — Mon, 12 Oct 2020 22:10:11 GMT

@darl1861 I think the last page you saw was explaining how to get your data working if the phone is having issues. if everything is working than just ignore it

reset your network settings

1. From the home screen navigate to Settings>General>Reset
2. Tap Reset Network Settings
If prompted enter your passcode
3. Tap Reset Network Settings
4. Restart your phone

Re: Data Activation

chromeknickers — Mon, 12 Oct 2020 22:15:02 GMT

You might just have to set up your APN. Go to this link to follow instructions based on your phone: https://apn-canada.gishan.net/en/apn/public-mobile

For most current iPhones it should be the following:

Settings > Cellular > Cellular Data Network

isp.mb.com also works

Re: Data Activation

Heddy65 — Sat, 24 Apr 2021 21:00:40 GMT

I tried everything I saw posted here and nothing would work. Finally I used the same method I used when trying to get the data to work on my iphone for my Speak Out account. I went to the Settings/General/Profile/APN Carrier Settings...here I deleted my previous profile and downloaded the Public Mobile settings from www.unlockit.co.nz. (they have settings for many carriers, just scroll down and choose.) All the settings were inputted automatically and it worked right away.