topic Re: Dsta usage under self serve in Get Support

Data usage under self serve

HALIMACS — Wed, 05 Jan 2022 20:43:08 GMT

Does anyone know if data usage reflects in real-time under usage history on self serve?

Re: Dsta usage under self serve

Danchvn — Mon, 12 Oct 2020 17:42:00 GMT

@HALIMACS When I compare the data from my self serve account to my phone it seems pretty accurate.

Re: Dsta usage under self serve

gpixel — Mon, 12 Oct 2020 17:45:32 GMT

@HALIMACS yes it does under your "overview" section in your self serve account. plus the added 5mb buffer.

if you would like to know the exact usage then switch your device's airplane mode on/off and refresh the self serve page and it will remove the buffer

Re: Dsta usage under self serve

totalUser — Mon, 12 Oct 2020 17:58:04 GMT

@HALIMACS

They're is very little discrepancy

BUT if you use picture messaging a lot you will see that your phone is showing more than selfserve. The data that was used for your mms will not count towards your usage but your phone has no way of knowing it

This may affect real time as I've noticed data first being counted and then adjusted. Front page is updated pretty much instantly while the add-on link is updated periodically