topic Re: $25 Plan with International text, picture messaging and data in Get Support

$25 Plan with International text, picture messaging and data

Nafiur — Wed, 05 Jan 2022 20:42:31 GMT

My $30 current plan includes with $7 reward (loyalty & autopay):

Unlimited Canada-wide Talk
500MB at 3G Speed
Unlimited International Text

Currently, there is an offer of a $25 plan which includes additional features:

Unlimited Talk Canada-wide
500 MB Data at 3G speed
+BONUS 500 MB with AutoPay
Unlimited International Text and Picture Messaging

Can I subscribe to this offer by keeping my existing rewards?

Thanks

Nafiur

Re: $25 Plan with International text, picture messaging and data

Dunkman — Sun, 11 Oct 2020 15:40:04 GMT

@Nafiur

Yes, you can keep your rewards if you switch plans. I would suggest switching plans at your next renewal. Public mobile does not pro-rate plans.

Re: $25 Plan with International text, picture messaging and data

Triguy — Sun, 11 Oct 2020 15:41:17 GMT

Yes.

If you’ve changed your plan prior to your current plan renewal date, you will receive your Reward credits after you have paid for the new plan, within approximately 24 hours. Rewards will be applied normally from then on.

Re: $25 Plan with International text, picture messaging and data

Jb456 — Sun, 11 Oct 2020 15:46:38 GMT

You sure can. Make sure to select change at next renewal.

To do a plan chance click "change plan" select the plan you want.

You have two options.

1= Change now - (It will say top up now if you don't have funds to cover new plan).

Not advised to pick this one.You are charged right away for new plan and no refund on unused days from old plan.

2= Change at next renewal. The choice you want to pick. Your new plan you pick will be scheduled to start at your next payment due date and you will be charged then for the plan.

To add auto-pay. Click "Payment" then manage auto-pay. (Not for you since you already have autopay on but for others reading)

Re: $25 Plan with International text, picture messaging and data

Nafiur — Sun, 11 Oct 2020 15:43:08 GMT

Thanks Dunkman. Since my plan is auto-renewed when I need to switch?

Re: $25 Plan with International text, picture messaging and data

will13am — Sun, 11 Oct 2020 15:43:37 GMT

@Nafiur , you most definitely can change to a currently available plan at any time. Be mindful if you do an immediate plan change you will forfeit any remaining time in the current plan cycle. Unless absolutely necessary, it would be best to have the plan change take effect on the next renewal.

Re: $25 Plan with International text, picture messaging and data

Jb456 — Sun, 11 Oct 2020 15:45:33 GMT

@Nafiur you need to change the plan before your next renewal.

You can schedule the plan change right now. Pick new plan and click "change at next renewal".

It is on the right side when you select new plan.(technically the left but looking at the screen it would be right)

Re: $25 Plan with International text, picture messaging and data

will13am — Sun, 11 Oct 2020 15:45:25 GMT

@Nafiur wrote:
Thanks Dunkman. Since my plan is auto-renewed when I need to switch?

You can put in the plan change right now if you like.

Re: $25 Plan with International text, picture messaging and data

Dunkman — Sun, 11 Oct 2020 15:46:58 GMT

@Nafiur wrote:
Thanks Dunkman. Since my plan is auto-renewed when I need to switch?

@Nafiur

You have two options when you choose to change plans:

1. Immediately - you will lose whatever is remaining in your present plan

2. At next renewal - automatically renewed.

Since you are going down in price plans, sometimes there is a glitch in the system when your auto-renewal fails. You may want to manually load enough funds to cover your $30 plan. Then autopay should work by just taking $25 plan.

Re: $25 Plan with International text, picture messaging and data

Nafiur — Sun, 11 Oct 2020 15:48:42 GMT

Thanks for the info and suggestion.

Re: $25 Plan with International text, picture messaging and data

Nafiur — Sun, 11 Oct 2020 15:52:23 GMT

Can I keep my rewards after the plan change?

Re: $25 Plan with International text, picture messaging and data

Jb456 — Sun, 11 Oct 2020 15:52:53 GMT

@Nafiur yes you'll keep your rewards.

Re: $25 Plan with International text, picture messaging and data

Nafiur — Sun, 11 Oct 2020 15:53:45 GMT

Thanks.