topic Re: PIN number not recognizing in Get Support

PIN number not recognizing

ca053134 — Wed, 05 Jan 2022 20:41:13 GMT

Need to pay my bill PIN number won’t work

need help

Frank

Re: PIN number not recognizing

computergeek541 — Fri, 28 Aug 2020 00:27:55 GMT

You can pay by going to selfserve.publicmobile.ca

To change your account PIN, you will need to open a ticket at https://publicmobile.ca.ada.support/chat

Re: PIN number not recognizing

gblackma — Fri, 28 Aug 2020 00:29:06 GMT

@ca053134 you don't need a pin number to pay using 611. Here's a link on using 611. https://productioncommunity.publicmobile.ca/t5/Self-Serve/611-IVR-Menu-System/m-p/289352/highlight/true#M20315

Stay safe.

Re: PIN number not recognizing

computergeek541 — Fri, 28 Aug 2020 00:31:50 GMT

@ca053134 I just thought about what you said am wondering if you're speaking of the voucher PIN. If that isn't working, try again in a few hours. Threre is sometimes a delay before those codes work.