topic Re: Switching Phones on Existing Account in Get Support

Switching Phones on Existing Account

TechFreakDad — Tue, 04 Jan 2022 18:29:57 GMT

I have an old iPhone (was Telus) activated and been using for months with no issues.

I want to replace the handset with a newer unlocked iphone. Is it as simple as popping out the SIM card and off I go? Or, is there more to it? I want the transition to go seamless without any issues!!

Thanks PM you ROCK!!!!

Re: Switching Phones on Existing Account

mimmo — Sat, 11 Feb 2017 21:35:57 GMT

you can pop the sim into any unlocked phone or telus/kood phone with out issues. th eonly thing you will need to adjust is the apn settings inorder to use data and send mms.

Re: Switching Phones on Existing Account

paulie — Sat, 11 Feb 2017 22:05:52 GMT

Yes as long as frequencies are compatible, you can pop in the sim and you are good to go. Some phones automatically set the APN setting, but you might have to do that manually.

Re: Switching Phones on Existing Account

CalvinW — Sat, 11 Feb 2017 22:08:52 GMT

I have the iPhone 7 and everything was automatic. I'm assuming it should be the same for the older iPhones as well.

Re: Switching Phones on Existing Account

paulie — Sat, 11 Feb 2017 22:11:40 GMT

for older iphone, it may set automatically , it may not. Setting the APN is easy but always nice when the phone does it for you. 🙂

Re: Switching Phones on Existing Account

CalvinW — Sat, 11 Feb 2017 22:16:02 GMT

Just for reference, the following is a guide on how to set up APN if it isn't automatic:
http://productioncommunity.publicmobile.ca/t5/Announcements/iPhone-Update-and-APN-settings/td-p/1610