topic Re: Referral Credit in Get Support

Referral Credit

ranmercer2 — Wed, 05 Jan 2022 20:40:41 GMT

Dear Mods,

I used a referral code when I switched to public mobile. I am supposed to have a $10 1 time credit for using the referral. It does not show as a credit. How do I get this credit? It has been way longer than 72hours since I signed up. I signed up a few weeks ago.

Please post the credit to my account ASAP.

Re: Referral Credit

gpixel — Thu, 27 Aug 2020 04:41:32 GMT

@ranmercer2

click on the question mark chat bubble to the bottom right of your screen
type "missing credit"
(use the chat bubble options, then click "submit a ticket, click me" option)

make sure to check your inbox(top right corner envelope icon) periodically, for a response

Re: Referral Credit

ShawnC13 — Thu, 27 Aug 2020 04:48:06 GMT

@ranmercer2 wrote:
Dear Mods,

I used a referral code when I switched to public mobile. I am supposed to have a $10 1 time credit for using the referral. It does not show as a credit. How do I get this credit? It has been way longer than 72hours since I signed up. I signed up a few weeks ago.

Please post the credit to my account ASAP.

When you log into the self-serve you do not see $10 in your Available Funds Account?

Re: Referral Credit

Anonymous — Thu, 27 Aug 2020 05:04:01 GMT

@ShawnC13 wrote:
@ranmercer2 wrote:
Dear Mods,

I used a referral code when I switched to public mobile. I am supposed to have a $10 1 time credit for using the referral. It does not show as a credit. How do I get this credit? It has been way longer than 72hours since I signed up. I signed up a few weeks ago.

Please post the credit to my account ASAP.
When you log into the self-serve you do not see $10 in your Available Funds Account?

Or if you dial 611 what does it say as your balance?

Re: Referral Credit

SgdFranklin — Fri, 28 Aug 2020 17:20:31 GMT

I noticed my credit after about a week (hadn't checked for a few days) The $10 appeared in the "Available funds" section of my Account Overview page.