topic Re: SMS unauthorized publicity from 5179, how to opt-out from this in Get Support

SMS unauthorized publicity from 5179, how to opt-out from this

Shadowpt — Wed, 05 Jan 2022 20:40:17 GMT

Just received an SMS from 5179 for some Koodo publicity and I never authorized my number for such use. How can I turn this off because I cannot find any option to stop it anywhere.

I hate ads and I've been with PM for more than 1 year with zero ads so far, but I will have no problem switching network if I cannot get this solved.

EDIT: The actual solution has been posted here: Actual Solution

Re: SMS unauthorized publicity from 5179, how to opt-out from this

kb_mv — Wed, 26 Aug 2020 19:39:18 GMT

@Shadowpt over a year with PM and no issues with these sorts of messages and all of a sudden you get ONE and are threatening to leave? Seriously?

Re: SMS unauthorized publicity from 5179, how to opt-out from this

Shadowpt — Wed, 26 Aug 2020 19:41:17 GMT

Yes, seriously. I loathe ads and I do not want to be paying for a service where out of the blue they think it is OK to start sending them against my authorization.

Re: SMS unauthorized publicity from 5179, how to opt-out from this

gblackma — Wed, 26 Aug 2020 19:44:06 GMT

@Shadowpt block the number 5179. Then you won't get a message from it. Stay safe.

Re: SMS unauthorized publicity from 5179, how to opt-out from this

dabr — Wed, 26 Aug 2020 19:44:35 GMT

@Shadowpt wrote:
Yes, seriously. I loathe ads and I do not want to be paying for a service where out of the blue they think it is OK to start sending them against my authorization.

@Shadowpt You should be able to unsubscribe from the 5179 service, but sometimes these offers are to your advantage, especially since PM just sent offers of free data/mins via 5179 to some customers in BC/Alberta and that text required a response to receive the free offer.

Re: SMS unauthorized publicity from 5179, how to opt-out from this

Shadowpt — Wed, 26 Aug 2020 19:58:16 GMT

I couldn't care less for any sort of ads that sometimes could be to my advantage. They are annoying and undesirable and I want them gone, period.

If I couldn't turn them off I would've gone to another network today, that is how much I despise ads and I have 0 tolerance for them and more people should too so they don't abuse their own users any further, but that is just my opinion - like others also have the opposite opinion, in which case all ads should be opt-in by default so everyone is happy - whoever wants ads gets them, the others who don't want ads don't get them. Europe is already doing that for a few years already under some sort of Privacy Law (one side note is their paper waste has been drastically reduced as a result), maybe it'll get here one day too.

Thanks, replying with "unsubscribe" appears to work, but might take 10 days to take effect as per their info.

Re: SMS unauthorized publicity from 5179, how to opt-out from this

kb_mv — Wed, 26 Aug 2020 20:01:09 GMT

@Shadowpt wrote:
Yes, seriously. I loathe ads and I do not want to be paying for a service where out of the blue they think it is OK to start sending them against my authorization.

@Shadowpt I don't doubt your dislike of ads. But don't you think a better approach would have been to say: "after over a year of PM service without any spam MMs's I got one today. How do I ensure I don't get anymore?"

Threatening to leave won't achieve anything other than making yourself feel better. We are all customers like you that help out where we can when problems arise. No one is going to treat you any better or differently or quicker because of threats.

Re: SMS unauthorized publicity from 5179, how to opt-out from this

Anonymous — Wed, 26 Aug 2020 20:04:28 GMT

@Shadowpt

Wow. Telus owns Koodo and Public Mobile. It's not like you're getting ads from some enlargement outfit.

Then, if and when any freebies are handed out via that number, you'll be here screaming that you didn't get any.

First world problems.

Re: SMS unauthorized publicity from 5179, how to opt-out from this

Shadowpt — Wed, 26 Aug 2020 20:10:50 GMT

I assure you that companies do care about threats of leaving when the numbers become significant. One client that is not a public figure? Sure, no dent there. 20% of the client base? Then they start listening. How to get there? Starts with one as always.

I expressed myself in the way this situation made me feel, unless that is not allowed then I don't see what point is there in you continuing to insist on that.

You could've not replied, clearly you didn't contribute with any solution at any time, you could've just not say anything and yet you still replied and all of this because of unauthorized spam messages.

Re: SMS unauthorized publicity from 5179, how to opt-out from this

Shadowpt — Wed, 26 Aug 2020 20:14:44 GMT

I assure you I will not. I've been a happy PM client since start and I never changed my plan just to scrap an extra 1$ at the end of the month, I am happy with what I have.

Don't assume for others, it is disrespectful and uncalled for and it contributes for an hostile forum.

Re: SMS unauthorized publicity from 5179, how to opt-out from this

LurganIeUk — Wed, 26 Aug 2020 20:20:40 GMT

Were you a previous Koodo customer that hasn’t realized you have left?

Re: SMS unauthorized publicity from 5179, how to opt-out from this

Jb456 — Wed, 26 Aug 2020 20:21:46 GMT

@Shadowpt before blocking 5179 I would suggest you think about it first.

Although I understand you received a text for Koodo Public Mobile uses 5179 for other marketing purposes.

Recently select people in Alberta and BC received a text from 5179 offering a 5gb add-on and others on a lower plan 1gig add-on with 1000 calling minutes.

I would hate to see you miss out on a Public Mobile offer because you blocked 5179 texts.

Stay safe!

Re: SMS unauthorized publicity from 5179, how to opt-out from this

Shadowpt — Wed, 26 Aug 2020 20:22:35 GMT

@LurganIeUkNo, I've never been with any other network before PM, it is the only one so far.

Re: SMS unauthorized publicity from 5179, how to opt-out from this

Anonymous — Wed, 26 Aug 2020 20:24:53 GMT

@Jb456

To quote:

I couldn't care less for any sort of ads that sometimes could be to my advantage.

He doesn't care.

I use an adblocker on by main browser. I don't listen to commercial radio. I don't watch live tv. I get it. I hate ads too. But it really didn't need the response he gave. Oh well. It takes all kinds.

Re: SMS unauthorized publicity from 5179, how to opt-out from this

Jb456 — Wed, 26 Aug 2020 20:28:50 GMT

@Anonymous ya I hate ads to lol but via text for something free I'll put up with it 😝

Re: SMS unauthorized publicity from 5179, how to opt-out from this

Shadowpt — Wed, 26 Aug 2020 20:29:04 GMT

@Jb456Please stop spamming exactly the same lure another user already posted and I already said: I couldn't care less for any of this annoying spam. I don't want any ads, period. Stop trying to make it sound appealing, it is not, it is super annoying so stop it already.

Subscribe to all the spam you want if that's your thing, but it is not mine.

"But it could benefit you, but it could be worth it, it is just one spam message, what is the big deal, first world problems" then you have ads from the network, ads from another network, ads from the grocery store, ads from your car dealership, ads from your cable company, ads from your online services, ads from your apps etc.

Do you people like the Chinese robocalls offering you unlimited credit every single day? No? But it could benefit you, it could be worth it, what is the big deal.

I don't want ads, period. I made that VERY clear. Stop insisting on this, it's beyond annoying. Go get ad spam for yourselves if you love them so much because I don't and let this be the end of it.

Re: SMS unauthorized publicity from 5179, how to opt-out from this

Jb456 — Wed, 26 Aug 2020 20:31:46 GMT

@Shadowpt then block the number and move on. No need to complain until next time you see a promotion ask why you didn't get it 🙄

Re: SMS unauthorized publicity from 5179, how to opt-out from this

Shadowpt — Wed, 26 Aug 2020 20:37:27 GMT

@Jb456For the 3rd and last time, I COULDN'T CARE LESS FOR ANY UNAUTHORIZED OFFER WHATSOEVER. I will NEVER COMPLAIN ABOUT AN OFFER I DIDN'T GET, especially when I'LL NEVER KNOW ABOUT IT BECAUSE I DON'T WANT TO KNOW ABOUT IT.

Maybe this time will stick since you clearly didn't care to read the thread so far and chose to spam it with duplicate and useless information. Go have fun with your ad spam if you love it so much, just leave me out of it and stop insisting, you're starting to sound like a robocaller by now, jeez.

Re: SMS unauthorized publicity from 5179, how to opt-out from this

LurganIeUk — Wed, 26 Aug 2020 20:51:25 GMT

Yes I agree. If the few texts don’t interest you.....delete them. Some are of very good value and much appreciated.

What i I find annoying and unwanted is 2-3 calls a day from the FAKE CRA in India.

Haven't had any to land line but many to my PM number. And all from 778-554-xxxx.

They think I am a neighbour as my number is same. That philosophy works for a land line but not a mobile number. And I do block them but since they spoof the number, my block is short term.

Edit. @Shadowpt Step away, get some fresh air, go for a walk, digest what is being said, the world isn’t perfect, PM is honest, and don’t sweat the small stuff......it’s all small stuff.

Re: SMS unauthorized publicity from 5179, how to opt-out from this

gpixel — Wed, 26 Aug 2020 21:09:11 GMT

@Shadowpt hi if you ever receive spam texts from pm just reply "stop" and you will stop receiving offers from 5179 or any other number you choose.