topic Re: How to check my phone compatability to network in Get Support

How to check my phone compatability to network

bsridhardwh — Tue, 04 Jan 2022 18:29:50 GMT

Hi Team,

I checked my phone IMEI compatability but it shows "may work" in results. But I want to make sure my phone will work with Public Mobile network or not. I am fan of Public mobile as my other phone with public mobile is work fine.

Please let me know.

Re: How to check my phone compatability to network

NDesai — Fri, 10 Feb 2017 01:36:53 GMT

Go to http://willmyphonework.net/ and put your phone's info to find out.

Re: How to check my phone compatability to network

canucks4life — Fri, 10 Feb 2017 01:55:42 GMT

Might help to include your phone model in post to check frequencies...

Re: How to check my phone compatability to network

will13am — Fri, 10 Feb 2017 03:31:29 GMT

The PM IMEI check is somewhat suspect. As suggested, willmyphonework.net is a good. @bsridhardwh, if you post your hardware make and model, somebody could provide additional confirmation. Another way to check is if the phone has worked previously on Telus/Koodo, Bell/Virgin, Rogers/Fido, then it will work on Public Mobile. Oh, one very important caveat, the phone has to be SIM unlocked.

Re: How to check my phone compatability to network

bsridhardwh — Fri, 10 Feb 2017 19:52:18 GMT

Hi Will,

My phone is China made and I tested with Chator and I am getting signal. But not working with PM. I checked other link you provided and it is not showing anything.

Re: How to check my phone compatability to network

bsridhardwh — Fri, 10 Feb 2017 19:53:35 GMT

http://willmyphonework.net is not giving any results.

Re: How to check my phone compatability to network

bsridhardwh — Fri, 10 Feb 2017 20:03:18 GMT

Make : OnePlus
Model : ONE E1003 (A3000)
Android Version : 6.0.1
OxygenOS version: 3.1.4

No Frequency details

Re: How to check my phone compatability to network

bsridhardwh — Fri, 10 Feb 2017 20:04:26 GMT

Make : OnePlus
Model : ONE E1003 (A3000)
Android Version : 6.0.1
OxygenOS version: 3.1.4

No Frequency details

Re: How to check my phone compatability to network

srlawren — Sat, 11 Feb 2017 01:15:23 GMT

@bsridhardwh is that a Chinese market version of a OnePlus X? If so, it's likely working only on 2G GSM with Chatr, since Rogers is the only provider in Canada that operates a GSM network and Chatr runs on Rogers' network. Chatr/Fido/Rogers will run many overseas models that Telus/Koodo/PublicMobile and Bell/Virgin can't for that reason.

EDIT: @sheytoon's reply below blows my theory out of the water. Sorry for the incorrect information, @bsridhardwh!

Re: How to check my phone compatability to network

bsridhardwh — Fri, 10 Feb 2017 20:15:56 GMT

Thank you So much

Re: How to check my phone compatability to network

sheytoon — Sat, 11 Feb 2017 01:10:22 GMT

According to this page:

https://forums.oneplus.net/threads/oneplus-x-regional-versions.398205/

It should work on PM's 3G network, and limited LTE connectivity on B5 and B7.

Re: How to check my phone compatability to network

srlawren — Sat, 11 Feb 2017 01:14:17 GMT

@sheytoon thanks for the correction! I was having a hard time finding specs on that model, glad you were able to! Being that it's got the requried 850+1900 3G support, and that OnePlus phones come carrier unlocked (unless that's different in China?--I doubt it?), do you have any other ideas why @bsridhardwh isn't getting a signal?

Re: How to check my phone compatability to network

sheytoon — Sat, 11 Feb 2017 02:05:42 GMT

Duplicate.

Re: How to check my phone compatability to network

sheytoon — Sat, 11 Feb 2017 02:06:23 GMT

It's a good question! I'm not 100% sure the link I provided is official, but assuming that it is.... I wonder if @bsridhardwh has his phone set to auto 2G/3G/4G mode, or locked to one mode only? Also, it would help if we knew whether Chatr was connected on 2G only or not.

Re: How to check my phone compatability to network

srlawren — Mon, 13 Feb 2017 19:54:45 GMT

@sheytoon wrote:
It's a good question! I'm not 100% sure the link I provided is official, but assuming that it is.... I wonder if @bsridhardwh has his phone set to auto 2G/3G/4G mode, or locked to one mode only? Also, it would help if we knew whether Chatr was connected on 2G only or not.

@bsridhardwh are you able to answer these questions?

Re: How to check my phone compatability to network

Icemaid — Thu, 31 Oct 2019 02:43:54 GMT

Looking at buying an unbranded Chinese phone, these are the frequency specs:

Frequency: GSM850/900/1800/1900MHz, 3G: WCDMA850/2100MHz，4G LTE

the other 1 I am looking at is 4G LTE B2/B4/B7/B173G and GSM+3G 900/2100 networks.

Would these work?

Re: How to check my phone compatability to network

Dunkman — Thu, 31 Oct 2019 02:47:08 GMT

@Icemaid

@Icemaid wrote:
Looking at buying an unbranded Chinese phone, these are the frequency specs:
Frequency: GSM850/900/1800/1900MHz, 3G: WCDMA850/2100MHz，4G LTE
the other 1 I am looking at is 4G LTE B2/B4/B7/B173G and GSM+3G 900/2100 networks.
Would these work?

Public Mobile uses the following frequency bands:

4G LTE and LTE Advanced: 700 MHz, 850 MHz, 1900 MHz and 2100 MHz downlink and 1700 MHz uplink (AWS).
HSPA: 850 MHz, 1900 MHz (UMTS).

For talk and text, the HSPA bands are important.

Re: How to check my phone compatability to network

cellphoneuser1 — Thu, 31 Oct 2019 02:52:34 GMT

@Dunkman wrote:
For talk and text, the HSPA bands are important.

It's more than important. It's a must for talk. It won't work without.

Re: How to check my phone compatability to network

Icemaid — Thu, 31 Oct 2019 03:24:43 GMT

Hspa are different from the gsm?

Re: How to check my phone compatability to network

cellphoneuser1 — Thu, 31 Oct 2019 03:26:26 GMT

@Icemaid wrote:
Hspa are different from the gsm?

Public Mobile doesn't have 2g GSM. That is being phase out in Canada. HSPA is a 3g network.