topic Re: SIM Card Issues, Phone is Unlocked. in Get Support

SIM Card Issues, Phone is Unlocked.

dbal777 — Wed, 05 Jan 2022 20:37:44 GMT

I contacted the original phone carrier and the phone is certaintly unlocked, however my SIM card simpy says no service" when input. The SIM number is xxxxxxxxxxxxxxxxxxxx

edited by computergeek541: account information removed

Re: SIM Card Issues, Phone is Unlocked.

RossN — Sat, 22 Aug 2020 17:06:59 GMT

@dbal777 Hi what is the make and model of your phone?

Re: SIM Card Issues, Phone is Unlocked.

dbal777 — Sat, 22 Aug 2020 17:09:51 GMT

Iphone 6

Re: SIM Card Issues, Phone is Unlocked.

iliketotalk — Sat, 22 Aug 2020 17:12:56 GMT

@dbal777 hello connect to iTunes for the latest updates

Re: SIM Card Issues, Phone is Unlocked.

gblackma — Sat, 22 Aug 2020 17:16:37 GMT

@dbal777 sync to iTunes
1. Insert new working SIM - do not turn phone on (if SIM is already in, turn off)
2. Connect to computer with USB cable.
3. Start iTunes if it doesn't auto run
4. iPhone will switch on. Wait until iTunes registers it and checks for updates
5. Install the carrier profile update (if offered, if not, go to step 6)
6. Disconnect and restart. From @luddite.

If this fails, reset your network settings and restart your phone if it doesn't automatically do so.

Open the Settings menu.
Open the General menu.
Select the Reset option.
Select the Reset Network Settings option.
Enter the passcode for your iPhone (if you have one set.)
Touch the Reset Network Settings button again to confirm that you wish to do this.