Question

Trango — Tue, 04 Jan 2022 18:29:18 GMT

Hi, I just signed in with Videotron for my cell phone and I now change my mind I want to switch it to your program what should I do?

Re: Question

Griff — Sun, 10 May 2015 00:11:32 GMT

Hi @Trango

Did you get a phone on contract with Videotron or a prepaid phone?

I'm not sure what Videotron's return policy is but if it's similar to carriers in Ontario you should be able to return the phone within 15 days provided you have all the packaging and the phone is still in like new condition.

If you then decide to go with Public Mobile you will have to sign up at the BETA page, once a spot becomes available you will receive an email from Public Mobile and can then be sent a SIM card, once you receive your SIM card you can activate it via the Activation Page.

Re: Question

Trango — Sun, 10 May 2015 00:30:35 GMT

The phone is mine. I just signed in with them by May 1st.

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