topic Re: SIM card won't activate in Get Support

SIM card won't activate

HowieDoIt — Wed, 05 Jan 2022 18:23:37 GMT

I let my plan expire, couldn't afford it. I tried registering again and it says my SIM is invalid. Can I not use my same SIM card, or do I have to get a new one? Thanks.

Re: SIM card won't activate

Jb456 — Tue, 29 Sep 2020 19:11:16 GMT

Your account. How log has it been suspended for?..it remains in that status for awhile. At 90 days the account is deleted and number is gone.

Has it been over 90 days?

If it's under 90 days log into that account and renew your plan.

Over 90 days. The sim card is no longer good. You need a new sim card and different email (You can't use same email from 1st account that's been deleted) to create a new account. Use a referral code for a $10 signup bonus

Re: SIM card won't activate

howardhao — Tue, 29 Sep 2020 19:31:41 GMT

If your sim expired more than 90 days, you have to get a new sim. The old sim won't work anymore, you can't even get a new phone number out of the old sim.