topic Microsoft Teams app on Android OS may cause your device to experience 9-1-1 calling issues in Get Support

Microsoft Teams app on Android OS may cause your device to experience 9-1-1 calling issues

lovedatsnow1 — Tue, 04 Jan 2022 09:51:31 GMT

Received a text from public mobile about Teams app 9-1-1 issue:

Important Public Mobile Message: A technical issue with the Microsoft Teams app on Android OS may cause your device to experience 9-1-1 calling issues. If you have Teams installed on your device, please update the app through the Google Play Store. If you have updated the app after December 14th, no further action is required. Free Public Mobile message.

It is misleading as the Play Store has no updates since Dec 10th, so the date they mention is incorrect. Also, after doing some googling, its only an issue if you have Teams installed but have not yet signed-in.

https://www.reddit.com/r/GooglePixel/comments/r4xz1f/pixel_prevented_me_from_calling_911/hnrvsr1/

Re: Microsoft Teams app on Android OS may cause your device to experience 9-1-1 calling issues

dabr — Wed, 22 Dec 2021 19:52:38 GMT

@lovedatsnow1 wrote:
Received a text from public mobile about Teams app 9-1-1 issue:

Important Public Mobile Message: A technical issue with the Microsoft Teams app on Android OS may cause your device to experience 9-1-1 calling issues. If you have Teams installed on your device, please update the app through the Google Play Store. If you have updated the app after December 14th, no further action is required. Free Public Mobile message.

It is misleading as the Play Store has no updates since Dec 10th, so the date they mention is incorrect. Also, after doing some googling, its only an issue if you have Teams installed but have not yet signed-in.

https://www.reddit.com/r/GooglePixel/comments/r4xz1f/pixel_prevented_me_from_calling_911/hnrvsr1/

@lovedatsnow1 Yes, I got that text too but as you noted (plus noted in the text) it only applies if you have Teams installed. I never did and really don't even know much about it. Did you install Teams? edit: so just ignore it if it doesn't apply to you?

Re: Microsoft Teams app on Android OS may cause your device to experience 9-1-1 calling issues

softech — Wed, 22 Dec 2021 19:51:59 GMT

@lovedatsnow1 the reddit link has a reply from MS on Dec 8... so, I wonder if Dec 10 in fact is a good version and PM just copied the wrong date... 🤔