topic Re: TAlk not working in Get Support

TAlk not working

JimBarr — Wed, 05 Jan 2022 18:21:49 GMT

Can’t dial out to a local number. Plan includes unlimited provincial talk.

Re: TAlk not working

Triguy — Sat, 26 Sep 2020 20:35:37 GMT

Try dialing 1 then area code.

Re: TAlk not working

popping — Sat, 26 Sep 2020 20:49:54 GMT

@JimBarr wrote:
Can’t dial out to a local number. Plan includes unlimited provincial talk.

If you ignore the warning message, will it connect at the end?

If your call connected at the end, try dial 1 in front of your local number.

If your calls are not connected, your account may not be provisioned correctly. Adding $1 to your account may trigger PM server to provision your account again.

You plan must be an old plan with unlimited provincial talk. You may want to purchase a $5 500 Canada wide minutes or change your plan. All PM plans come with Canada wide minutes.

Re: TAlk not working

will13am — Sat, 26 Sep 2020 21:36:25 GMT

This could be an account provisioning problem causing local calls to be interpreted as out of province long distance. Has the number been successfully called previously? If so, an account reset may be required to address the problem.

Re: TAlk not working

gpixel — Sat, 26 Sep 2020 21:57:26 GMT

@JimBarr contact customer support mods

click on the question mark chat bubble to the bottom right of your screen
type "no service"
(use the chat bubble options, then click "submit a ticket, click me" option)
*login using your community account

make sure to check your inbox(top right corner envelope icon) periodically, for a response

Re: TAlk not working

computergeek541 — Sat, 26 Sep 2020 21:56:34 GMT