topic Re: Unbeleivably fustrated in Get Support

Unbeleivably fustrated

Cwazycanuk — Wed, 05 Jan 2022 18:17:40 GMT

The moron at the mall wow kiosk entered a pin different than what they wrote down and now i can any support from this stupid company i jist want to talk to someone and be able to use the phone i am paying monthly bill on but apperantly this lame ass company has zero customer service and depends on other customers to solve problems , unbeleivably fustrated with this bull**bleep** process, some one please call me

so i can resolve this and just use the phone i am paying for , xxxxxxxxxxxxx or xxxxxxxxxxxxxxx because i will answer and talk to you like a person not refer you to ten billion pages of text

edited by computergeek541: phone number removed

Re: Unbeleivably fustrated

Cwazycanuk — Mon, 21 Sep 2020 15:12:06 GMT

Best part is The only way you guys have to contact yas is this stupid bot but it wont unless you have an account which i cant because the pin is wrong

Re: Unbeleivably fustrated

MarcGSR — Mon, 21 Sep 2020 15:13:33 GMT

This is how they keep the cost so low! Please be patient and wait for a mod to solve your issue, as I’m sure they will.

You have to see where the value is for you: cheaper rate plans or live customer service/tech support.

I personally prefer online support 😃

Re: Unbeleivably fustrated

gpixel — Mon, 21 Sep 2020 15:45:47 GMT

@Cwazycanuk try the default sim pin 1234

Re: Unbeleivably fustrated

MarcGSR — Mon, 21 Sep 2020 15:29:08 GMT

@gpixel I believe you meant to tag @Cwazycanuk 😃

Re: Unbeleivably fustrated

Kasper — Mon, 21 Sep 2020 15:29:12 GMT

Just would like to start fresh and speak to a moderator

Re: Unbeleivably fustrated

Cwazycanuk — Mon, 21 Sep 2020 15:30:02 GMT

Yes please

Re: Unbeleivably fustrated

Helpershelper — Mon, 21 Sep 2020 15:38:43 GMT

If there’s a kiosk near you, you can visit them to fix this quicker for you. That’s what I would do.

Re: Unbeleivably fustrated

gpixel — Mon, 21 Sep 2020 15:50:08 GMT

@Cwazycanuk @Kasper

click on the question mark chat bubble to the bottom right of your screen
type "no service"
(use the chat bubble options, then click "submit a ticket, click me" option)
*login using your community account

make sure to check your inbox(top right corner envelope icon) periodically, for a response