topic Account Expired while Autopay Activated in Get Support

Account Expired while Autopay Activated

shajivek — Tue, 04 Jan 2022 18:28:38 GMT

Hi,

When I signed up I successfully paid through a visa debit and activated autopay. My payment was for Feb 1,2017. I thought It might go through at midnight how ever, Autopay didnt go through. I manually tried to pay it but it says unable to process. I've Tried a Mastercard and still get unable to Process. Need help Immediatly, as I have to leave to work in 10 mins.

Re: Account Expired while Autopay Activated

CaNuCk07 — Thu, 02 Feb 2017 15:36:52 GMT

@shajivek send a private message to the moderators with all your info and details and they will take care of it, even while you're on your way to work!

tagged @Shazia_K here as well so you have all your bases covered.

Re: Account Expired while Autopay Activated

shajivek — Thu, 02 Feb 2017 19:28:23 GMT

@CaNuCk07 Thank you for your reply. This is so frustrating, I messaged her still no response. Who else can I Speak too? I came home for lunch to use wifi otherwise I have no other source of communication. Why must it be so difficult to make simple a payment.

Re: Account Expired while Autopay Activated

Mary_M — Thu, 02 Feb 2017 19:40:24 GMT

Hey @shajivek,

thank you for reaching out to us!

We've received your private message and will get back to you shortly, please look out for my reply 🙂

Respectfully,

Mary