topic Re: NEW User; missing plan promo in Get Support

NEW User; missing plan promo

jlw175 — Wed, 05 Jan 2022 18:15:42 GMT

Hi,

Last week Thursday I ordered a SIM card to my home in Winnipeg, with the intention to sign-up with the $30 plan and 2GB of Data with Auto-pay (as described here https://www.publicmobile.ca/en/mb/plans/30for2GB-3Gspeed) . Today I FINALLY received my SIM card but when I went to activate it, that plan was not listed. I explained this issue to a rep on live chat who suggested I reach out to a moderator. My request is that I can have this plan I intended to sign-up with, $30/month for 2GB of data with autopay. I am new to PublicMobile and do not yet have an account. Please help! I tried to submit a ticket, but since I do not yet have an account with PubliMobile I was told to post here.

Re: NEW User; missing plan promo

JoyLuck — Fri, 18 Sep 2020 18:59:06 GMT

@jlw175 wrote:
Hi,
Last week Thursday I ordered a SIM card to my home in Winnipeg, with the intention to sign-up with the $30 plan and 2GB of Data with Auto-pay (as described here https://www.publicmobile.ca/en/mb/plans/30for2GB-3Gspeed) . Today I FINALLY received my SIM card but when I went to activate it, that plan was not listed. I explained this issue to a rep on live chat who suggested I reach out to a moderator. My request is that I can have this plan I intended to sign-up with, $30/month for 2GB of data with autopay. I am new to PublicMobile and do not yet have an account. Please help! I tried to submit a ticket, but since I do not yet have an account with PubliMobile I was told to post here.

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Re: NEW User; missing plan promo

liangc1020 — Fri, 18 Sep 2020 19:00:41 GMT

The 30/month 2 GB data plan expired on Sep.17th 2020.

What I suggest you to pick up a 35/M plan and then is to wait the next oncoming promotion plan will be applied possibly in Halloween holiday or Christmas by any chance.

Re: NEW User; missing plan promo

jlw175 — Fri, 18 Sep 2020 19:05:27 GMT

Thank you!