topic Re: Account access problem in Get Support

Account access problem

smcgurk — Wed, 05 Jan 2022 18:15:12 GMT

How do I access my account when my account email address is obsolete and I cannot remember account password?

BeachNBeer — Thu, 17 Sep 2020 20:14:13 GMT

Speak with mods for assistance.

Either click question mark on bottom right to open a ticket with chat bot or send them a private message at this link.

dabr — Thu, 17 Sep 2020 20:16:09 GMT

@smcgurk wrote:
How do I access my account when my account email address is obsolete and I cannot remember account password?

@smcgurk You'll need to submit a ticket to moderators either via SIMon chat ? mark bottom right of the screen or private message to Moderator_Team here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

They will need to verify that you are the owner of your account and then allow you to add new email and password for account login.

majomon — Tue, 22 Sep 2020 03:37:09 GMT

I am still having issues with my account; but I would encourage you to contact the moderators