topic Re: Unable to login in Get Support

Unable to login

Jennasong — Wed, 05 Jan 2022 18:14:34 GMT

Hi, i tried to log into my account and the attempts failed.

Therefore, I submitted my email address that I use for login, but I haven't received any emails from Public mobile.

How can I solve this situation?

Re: Unable to login

Jb456 — Wed, 16 Sep 2020 20:40:55 GMT

Contact moderator

2 or via private message at link below.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Unable to login

computergeek541 — Wed, 16 Sep 2020 20:41:16 GMT

@Jennasong wrote:
Hi, i tried to log into my account and the attempts failed.
Therefore, I submitted my email address that I use for login, but I haven't received any emails from Public mobile.

How can I solve this situation?

Attempt the password reset option:

https://selfserve.publicmobile.ca/forgot-password/

If that doesn't work, please go to https://publicmobile.ca.ada.support/chat to open a ticket.

Re: Unable to login

majomon — Tue, 22 Sep 2020 03:40:02 GMT

I am still having issues with my account; but I would encourage you to contact the moderators