Data Set Up Not Working

shainalist — Wed, 05 Jan 2022 18:14:21 GMT

Hi everyone,

I just joined Public Mobile and am having issues with the data-set up. My plan includes 2GB. I set up the APN info as specified by the bot, and it shows I'm on the Public Mobile network now. Data is working to send WhatsApp messages but when I try to go to an actual internet page, it says "No internet. There is something wrong with the proxy server or the address is incorrect."

Please help 😞

Thanks,

Shaina

Re: Data Set Up Not Working

dabr — Wed, 16 Sep 2020 19:20:48 GMT

@shainalist wrote:
Hi everyone,

I just joined Public Mobile and am having issues with the data-set up. My plan includes 2GB. I set up the APN info as specified by the bot, and it shows I'm on the Public Mobile network now. Data is working to send WhatsApp messages but when I try to go to an actual internet page, it says "No internet. There is something wrong with the proxy server or the address is incorrect."

Please help 😞

Thanks,
Shaina

@shainalist Just in case you overlooked it make sure you have data enabled on your phone as Whatsapp messages can also be sent over WIFI. You should also try rebooting your phone after you entered the APN settings.

topic Re: Data Set Up Not Working in Get Support

Data Set Up Not Working

Re: Data Set Up Not Working