topic Data setup in Get Support

Data setup

longp — Wed, 05 Jan 2022 18:12:20 GMT

I just join Public Mobile and try to setup data o my iphone 11 pro. I follow this link https://www.publicmobile.ca/en/qc/get-help/articles/set-up-data-on-an-iphone and it mentions to setup:

APN

MMSC

MMS proxy

MMS proxy port

The problem is that I only see APN on my Cellular Data Network page, there is no MMSC nor MMS proxy

What am I doing wrong?

Thanks

TanLong

Re: Data setup

esjliv — Mon, 14 Sep 2020 00:04:33 GMT

Hi @longp ,

Does this work for you:

If that doesn't work, try:

Save and reboot phone then try your internet.

Re: Data setup

gpixel — Mon, 14 Sep 2020 00:07:49 GMT

@longp don't change your APN settings for iPhone just reset your network settings

1. From the home screen navigate to Settings>General>Reset
2. Tap Reset Network Settings
If prompted enter your passcode
3. Tap Reset Network Settings
4. Restart your phone

Re: Data setup

mimmo — Mon, 14 Sep 2020 00:39:07 GMT

also make sure you have teh latest carrier updates

this is a great post on ios stuff https://productioncommunity.publicmobile.ca/t5/Phones-Hardware/FYI-iOS-and-APNs/m-p/323118#M24562