topic Re: SIM UNLOCK PIN in Get Support

SIM UNLOCK PIN

Vaibhavpatel — Wed, 05 Jan 2022 18:11:11 GMT

I purchased used unlock device. B It works perfectly with bell sim card but when I insert public mobile sim card it requires SIM UNLOCK PIN.

How can I get sim unlock pin?

Re: SIM UNLOCK PIN

esjliv — Fri, 11 Sep 2020 23:56:12 GMT

Contact Bell to have it unlocked.

There is no charge for it.

Re: SIM UNLOCK PIN

geopublic — Sat, 12 Sep 2020 00:26:37 GMT

@Vaibhavpatel Sounds like the device was used not not unlocked. It needs to be unlocked by the provider that locked before you can use it with PM.

Re: SIM UNLOCK PIN

gpixel — Sat, 12 Sep 2020 00:49:12 GMT

@Vaibhavpatel you can also call Samsung to unlock your device

Re: SIM UNLOCK PIN

RosieR — Sat, 12 Sep 2020 02:12:42 GMT

@gpixel wrote:
@Vaibhavpatel you can also call Samsung to unlock your device

Hi @gpixel how did you know it was a Samsung phone? A newbie question. 😊

Re: SIM UNLOCK PIN

Anonymous — Sat, 12 Sep 2020 02:27:58 GMT

@RosieR wrote:
@gpixel wrote:
@Vaibhavpatel you can also call Samsung to unlock your device
Hi @gpixel how did you know it was a Samsung phone? A newbie question. 😊

There's no evidence so I would say it was a guess and a way to try to help the customer.

Re: SIM UNLOCK PIN

RosieR — Sat, 12 Sep 2020 02:39:17 GMT

@Anonymous wrote:
@RosieR wrote:
@gpixel wrote:
@Vaibhavpatel you can also call Samsung to unlock your device
Hi @gpixel how did you know it was a Samsung phone? A newbie question. 😊
There's no evidence so I would say it was a guess and a way to try to help the customer.

@Anonymous ok thanks for the reply. I thought I missed something. lol

Re: SIM UNLOCK PIN

gpixel — Sat, 12 Sep 2020 06:49:41 GMT

@RosieR i think Samsung is the only one that asks for a sim unlock pin, when locked to a certain carrier. it's actually "sim network puk". other brands use "no service, invalid sim or sim not supported etc".

the description of the customers issue, is what led me to assume it was a samsung.

Re: SIM UNLOCK PIN

mm80 — Sat, 12 Sep 2020 06:25:59 GMT

@gpixel wrote:
@RosieR i think Samsung is the only one that asks for a sim unlock pin, when locked to a certain carrier. it's actually "sim network unlock pin". other brands use "no service, invalid sim or sim not supported etc".

the description of the customers issue, is what led me to assume it was a samsung.

It's not a Samsung thing. It's Android. Most brands call it that.

Re: SIM UNLOCK PIN

RosieR — Sat, 12 Sep 2020 19:46:39 GMT

@gpixel wrote:
@RosieR i think Samsung is the only one that asks for a sim unlock pin, when locked to a certain carrier. it's actually "sim network puk". other brands use "no service, invalid sim or sim not supported etc".

the description of the customers issue, is what led me to assume it was a samsung.

@gpixel I knew you had a valid explanation. I am learning something new here on PM everyday. thank you very much 😊